Critical Facilities Technician

Midcontinent•Sioux Falls, SD

3h•Onsite

About The Position

The Critical Facilities Technician is responsible for maintaining the uptime, reliability, and safe operation of mission‑critical facility systems that support uninterrupted service delivery. The role performs hands‑on maintenance, configuration, and installation work across power, cooling, life safety, and monitoring systems while coordinating closely with engineering, operations, and construction partners.

Requirements

High school diploma / GED or equivalent experience.
Minimum of two years’ experience in technical facilities or commercial building construction field.

Nice To Haves

Associate’s degree in engineering or similar field.
Experience with mission-critical power and cooling systems in data center or industrial environments.
Working knowledge of HVAC, UPS, and generators.
Applicable knowledge of NEC, OSHA, NFPA and other safety codes.
Professional certifications such as PE, CEM, or LEED.

Responsibilities

Maintain a primary focus on the uptime, reliability, and availability of all mission‑critical facility systems, including electrical power, cooling, fire and life safety, grounding, and monitoring systems.
Perform and support regional facility operations for critical environmental, electrical, and structural systems to ensure uninterrupted service delivery.
Execute scheduled preventive maintenance (PM) and corrective maintenance activities on critical infrastructure systems, including UPS systems, switchgear, generators, cooling systems (CRACs and chillers), and fire suppression systems, in accordance with established procedures, safety standards, and regulatory requirements.
Coordinate and maintain accurate records related to the installation, removal, configuration, and capacity of equipment within technical facilities to ensure equipment requirements are met and building limitations are not exceeded.
Program, configure, and network critical facilities devices to support monitoring, control, and operational visibility.
Pack, ship, receive, stage, and coordinate the installation and removal of critical facilities equipment, ensuring proper documentation, labeling, and asset tracking.
Coordinate efforts with third‑party vendors and service providers to resolve maintenance, repair, and operational issues as they arise.
Ensure all facilities and structures are physically sound, secure, properly lit, and capable of supporting installed electronic equipment in compliance with local, state, and federal building, electrical, and safety codes.
Verify that appropriate electrical power is available for new and existing equipment installations, ensuring panels, circuits, outlets, and grounding systems are correctly installed, labeled, and compliant with applicable codes.
Ensure facilities are equipped with functional and compliant fire detection and suppression systems and that systems are regularly inspected and maintained.
Work closely with the Network Operations Center (NOC) to confirm critical facility parameters are properly monitored and that alerts or issues are addressed in a timely manner.
Provide technical and operational support to Critical Facilities Engineers and Designers, assisting with installations, upgrades, testing, commissioning, troubleshooting, and facility improvement initiatives as needed.
Develop, document, and improve procedures and best practices to align with industry standards and support safe, reliable facility operations.
Identify risks to mission‑critical systems and escalate issues appropriately to support proactive incident prevention and resolution.
Be willing and able to travel in accordance with Midco's "Use of Vehicle for Company Business" policy.
Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
Maintain reliable and predictable attendance as required by the position.
Perform other duties as assigned.