Critical Facilities Technician II (Wed-Sat)(7pm-7am)
About The Position
The Critical Facilities Technician provides technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, and building management systems. Iron Mountain Data Centers (IMDC) is looking for self-motivated team members who have a strong sense of urgency, and dedication to your team, our customers and IMDC’s vision. Iron Mountain offers expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. They partner with 225,000 customers globally to preserve artifacts, extract more from inventory, and protect data privacy. The Data Centers division operates a global colocation platform enabling customers to build tailored, sustainable, carrier and cloud-neutral data solutions. These data centers are powered by 100% renewable energy.
Requirements
- 0-2 years experience in a critical operations environment and/or data center experience preferred, but not required.
- Knowledge of Chiller Plant systems-Trane,York,Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass.
- Google sheets and google classroom.
- Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
- Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven.
- Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.
- Dedication & desire to learn - we would like you to grow your career within Iron Mountain.
- Customer service mentality - we are customer obsessed.
- The ability to obtain security clearance via government or other agency background check may be required for customer support.
- Applicants must meet all requirements, including customer-contracting requirements, which will require U.S. Citizenship.
Responsibilities
- Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
- Monitor IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
- Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
- Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
- Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
- Proactively identify issues and take the needed steps to resolve them.
- Assist with service delivery tasks when needed.
Benefits
- 401(k)
- Employee Stock Purchase Plan
- Medical, Dental and Vision benefits - Day One
- Employee Assistance Program
- Annual Merit Increases
- 2 Weeks Paid Vacation
- 7 Paid Holidays + Sick Pay
- Professional Development and Training
- Referral program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
