Critical Facilities Engineering Manager
About The Position
Salute is seeking a Critical Facilities Engineering Manager to lead on-site technical and operational activities for mission-critical data center infrastructure. The role serves as the technical authority for electrical, mechanical, and life-safety systems, ensuring safe, compliant, and reliable operations. Reporting to the Data Center Manager, the position leads the site engineering team and oversees daily operations, maintenance, incident management, and vendor coordination in accordance with service-level agreements, key performance indicators, and customer expectations. The role includes operational leadership and technical oversight, maintenance planning and execution, performance reporting, continuous improvement, regulatory compliance, safety leadership, and mentoring of Critical Facilities Engineers. It also provides on-shift technical coverage and escalation support, including during critical events and planned interventions, and contributes to maintaining 24/7 operational readiness.
Requirements
- 5–7 years of experience in mission-critical mechanical and electrical environments, preferably in data center or telecom infrastructure.
- Proven expertise in data center operations, facility management, and high-availability systems.
- In-depth technical knowledge of UPS, generators, cooling systems, and fire/life-safety infrastructure.
- Formal electrical training, such as City & Guilds, and a QQI Level 6 Advanced Craft Certificate (Electrical) or equivalent certification.
- Completion of AP15 training and demonstrated experience as an HV Authorized Person.
- Strong understanding of electrical and mechanical schematics and technical documentation.
- Proficiency with CMMS platforms, maintenance scheduling, and work order management systems.
- Excellent organizational and problem-solving skills, attention to detail, and urgency.
- Demonstrated commitment to customer service, safety, and team leadership.
- Ability to lift up to 50 pounds, climb ladders, and safely navigate electrical and mechanical spaces during inspections or maintenance.
Responsibilities
- Lead and supervise the on-site Technical Operations Team, ensuring maintenance and operational activities are safe, efficient, and compliant.
- Oversee scheduling, planning, and completion of preventive and reactive maintenance across electrical, mechanical, and life-safety systems.
- Serve as the primary point of contact for facility operations, coordinating with internal teams, external vendors, and client stakeholders to resolve issues.
- Act as the High Voltage (HV) Authorized Person, performing isolations, issuing permits, and ensuring HV work complies with operational procedures.
- Provide on-shift technical coverage and escalation support during critical events and planned interventions.
- Assist with coverage planning and resource allocation to maintain 24/7 operational readiness.
- Ensure full use of the CMMS for work order tracking, incident documentation, and preventive maintenance scheduling.
- Manage third-party service providers and review RAMS, MOPs, and work permits for safety and quality compliance.
- Review and refine SOPs, MOPs, and EOPs to align with site-specific procedures and customer standards.
- Conduct statutory inspections and compliance testing, and ensure timely resolution of non-conformance findings.
- Support root cause analysis following incidents and ensure corrective actions are documented and closed.
- Improve maintenance practices and asset reliability using data analysis and lessons learned.
- Monitor site performance metrics, including uptime, incident response, and maintenance compliance, against defined SLAs and KPIs.
- Report variances and KPI fluctuations to internal stakeholders and site leadership in accordance with client SLA documentation.
- Develop and deliver operational status reports to internal management and client representatives.
- Partner with the Data Center Manager and Operations leadership to identify efficiency improvements and cost-saving initiatives.
- Capture and communicate lessons learned from incidents to prevent recurrence.
- Enforce regulatory, safety, and environmental requirements in accordance with Salute and client protocols.
- Lead and participate in site safety programs, audits, and emergency preparedness drills.
- Support and mentor Critical Facilities Engineers I, II, and III through on-the-job training, technical guidance, and job shadowing.
- Promote safety, accountability, and continuous learning within the site operations team.
Benefits
- 8 company-paid holidays and 2 floating holidays
- PTO
- Medical, dental, and vision insurance, with enrollment available starting on Day 1; coverage begins the first of the month following 30 days of employment
- Employee Assistance Program
- 401(k) with immediate 100% vesting, a 3% employer match, and a 50% match on the next 2%
- Health Savings Account (HSA)
- Mental health resources
- Gym discounts
- Discounted legal services
- Discounted home and auto insurance
- Pet insurance
- ID theft protection
- Discounted Group Life & AD&D
- Discounted Group Short & Long-term Disability
- Parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
