CRITICAL FACILITIES ENGINEER - BOSTON, MA

Compass Group•Boston, MA

2d•$90,000 - $125,000•Onsite

About The Position

The Critical Facilities Engineer supports a Class-A office tower for a financial services firm with critical systems. The role maintains and supports essential, mission-critical assets to ensure reliable, safe operation in compliance with operational and quality standards. Responsibilities include inspection, preventive and corrective maintenance, troubleshooting, emergency response, vendor coordination, and accurate documentation. The position also provides technical guidance and hands-on support to staff and participates in an after-hours on-call rotation for the Boston headquarters and U.S. satellite offices.

Requirements

Technical expertise with equipment systems such as UPS, switchgear, generators, ATS, and HVAC equipment.
Problem-solving and troubleshooting abilities, including quick decision-making under pressure.
Knowledge of quality systems such as GMP/ISO and compliance requirements for critical equipment.
Collaboration and communication skills for working with cross-functional teams.
Experience with preventive maintenance planning and vendor coordination.
Certifications relevant to the equipment type, such as electrical, instrumentation, or industrial safety, may be required.

Responsibilities

Monitor and maintain critical assets, including supplemental HVAC systems, generator switchgear, ATS, and UPS equipment, ensuring performance and safety requirements are met.
Perform preventive and corrective maintenance in accordance with manufacturer guidelines and company quality systems; conduct inspections and scheduled servicing.
Troubleshoot and repair equipment failures, diagnose issues, implement corrective actions, and document work performed.
Conduct asset criticality assessments to identify high-risk equipment and prioritize maintenance and downtime mitigation.
Manage scheduled and unscheduled maintenance priorities and coordinate with vendors, subcontractors, and internal teams for Boston and U.S. satellite offices.
Ensure compliance with safety, environmental, and quality regulations, and maintain accurate records, logs, and reports.
Respond to emergencies, including power outages, cooling failures, and system downtime, to restore critical operations quickly.
Provide staff with technical guidance on equipment operations.
Support staff and team operations with guidance, resources, and hands-on assistance, including internal projects, special initiatives, and ad hoc assignments.
Participate in the monthly after-hours on-call rotation to maintain continuity of operations, respond to critical equipment alarms, and coordinate timely resolution of facility-related issues for Boston headquarters and U.S. satellite offices.