Critical Environments Operator I

CyrusOne

About The Position

Under direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 data center environment. Also provides operational support to include assisting with shipping and receiving activities while ensuring the protection of shipment contents against loss or damage. As a hands-on role, maintaining a safe and healthy work environment is paramount. Additionally, associates may be required to provide customer escorts on an as-needed basis, which could involve after-hours or short notice callouts. Performance Expectations: Safety – Proactively works to improve safety Communication Skills – Verbal and written and comprehension Project Leadership – Ability to organize, prioritize, and expedite projects from conception to closure.. Problem Identification / Resolution – Ability to identify malfunctions and deviations in equipment performance and control. Supervision Required – Ability to interface effectively with managers and more experienced technicians as well as work independently when necessary. Decision Making Capability / Impact – Ability to make the best choice with the available information at hand. Experience, training and understanding being pertinent factors. Analytical – Uses diagnostic equipment and known methodologies to correctly diagnose problems. Teamwork – Promotes and encourages success as a team. Actively participates in group activities, PM’s and projects, Works for the best outcome of the group. Technical Expectations and Essential Duties and Responsibilities include the following. (and other duties as assigned): Responsible to the Sr Facility Manager for effectively completing assigned tasks in the Operations of the Data Center as well as any non-DC space(s) assigned. Knows and understands the building operations rules for the building(s) under his care and as provided by the Sr Facility Manager. Performing general shipping and receiving tasks, which involve assembling, ordering, and preparing goods for shipment. Recording shipment data, including weight, charges, and space availability, for accurate documentation. Loading and unloading trucks safely and efficiently. Receiving and unpacking materials and supplies while ensuring their integrity. Reporting any damages and discrepancies for proper accounting and record-keeping purposes. Managing the internal transport of materials within the site to facilitate smooth operations. Completing shipping and receiving reports in a timely and accurate manner. Performing related services such as janitorial tasks, inventory management, and internal departmental tasks as required. Fulfilling other duties as assigned and directed by the Sr Facility Manager. Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work. Works with safety, security and clients, reporting potential problem areas to management as applicable. Receives OJT and other specialized training in areas of specialization. Provides equipment evaluations or suggestions for scope of work for outside contractors as needed. Act as “Smart Hands and Feet” for client requests Performs duties to ensure that high standards of workmanship are being met. Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Assistant Chief and Chief Engineer. Available for 24/7 work and emergency corrective maintenance or action activities. Complies with all Corporation, and EHS requirements and programs, as provided.

Requirements

0 – 2 years experience in operations & maintenance roles or customer service experience in a loading dock environment.
Must be able to use personal computers.

Responsibilities

Effectively completing assigned tasks in the Operations of the Data Center as well as any non-DC space(s) assigned.
Performing general shipping and receiving tasks, which involve assembling, ordering, and preparing goods for shipment.
Recording shipment data, including weight, charges, and space availability, for accurate documentation.
Loading and unloading trucks safely and efficiently.
Receiving and unpacking materials and supplies while ensuring their integrity.
Reporting any damages and discrepancies for proper accounting and record-keeping purposes.
Managing the internal transport of materials within the site to facilitate smooth operations.
Completing shipping and receiving reports in a timely and accurate manner.
Performing related services such as janitorial tasks, inventory management, and internal departmental tasks as required.
Fulfilling other duties as assigned and directed by the Sr Facility Manager.
Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work.
Works with safety, security and clients, reporting potential problem areas to management as applicable.
Provides equipment evaluations or suggestions for scope of work for outside contractors as needed.
Act as “Smart Hands and Feet” for client requests
Performs duties to ensure that high standards of workmanship are being met.
Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Assistant Chief and Chief Engineer.
Available for 24/7 work and emergency corrective maintenance or action activities.
Complies with all Corporation, and EHS requirements and programs, as provided.