Critical Engineer

JLL•Plano, TX

12d•Onsite

About The Position

As a Critical Engineer at JLL, you'll become the frontline defender of mission-critical infrastructure that powers the digital backbone of modern business. This isn't just a maintenance position—it's a role where your technical expertise directly protects millions of dollars in digital infrastructure and ensures uninterrupted operations for essential services around the clock. You'll master sophisticated building systems including fire/life safety, advanced HVAC, electrical infrastructure such as UPS, ATS, generators, and primary switch gear that simply cannot fail. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you the chance to transform into a multi-disciplined technical expert while working with cutting-edge systems in critical environments including data centers and facilities that operate 24/7/365.

Requirements

High school diploma or GED
Minimum 3 years of hands-on experience in data center or critical facility environments, specifically with UPS systems, emergency generators, and switch-gear
Valid driver's license
Proficiency with computer applications including Word and Excel
Proven track record of delivering outstanding internal and external customer service
Availability to work after hours and weekends as required to maintain uninterrupted operations

Nice To Haves

Master or Journeyman Electrical Certification or active Electrician License
Additional technical certifications in HVAC, plumbing, or building automation systems
Experience with building management systems and computerized maintenance management software
Knowledge of fire/life safety systems and emergency response protocols in critical environments
Familiarity with precision cooling systems and raised floor infrastructure common in data centers

Responsibilities

Command the nerve center of building systems including mission-critical fire/life safety, advanced HVAC, sophisticated electrical infrastructure, and emergency backup systems that protect valuable digital assets
Act as a technical detective who analyzes complex system operations, identifies problems before they escalate, and implements swift solutions that prevent costly downtime
Execute precision installations and repairs across plumbing, electrical, mechanical, and control systems with the versatility of a multi-disciplined technical expert
Serve as the guardian of critical equipment including UPS systems, generators, and specialized cooling infrastructure, ensuring flawless operation at all times
Orchestrate and oversee contractor activities to ensure all work meets the exacting standards required in critical environments
Champion meticulous documentation practices and emergency protocols that safeguard operations during high-pressure situations
Provide after-hours and weekend coverage as needed to maintain continuous operations and avoid client disruption