MGH Critical Care Tech (PCA) | Medical ICU

Mass General Brigham•Boston, MA
•Onsite

About The Position

The Medical Intensive Care Unit at Massachusetts General Hospital is seeking a Critical Care Technician (PCA) for Blake 7, an 18-bed adult medical intensive care unit in Boston. The multidisciplinary unit cares for patients with complex respiratory and medical conditions who may require treatments such as CVVH and ECMO. Patient diagnoses include, among others, sepsis and gastrointestinal, genitourinary, hematologic-oncologic, cardiac, neurologic, and infectious diseases. Working under the direction of licensed personnel, the technician assists patients with activities of daily living and provides patient-care and clinical support. The position is onsite and has a rotating shift schedule with day and night availability, mandatory weekend shifts every other week, and rotating holiday coverage. The posting states 24 scheduled weekly hours and notes that applicants seeking permanent full-time employment of 36–40 hours will be strongly considered for an interview.

Requirements

  • High school diploma or equivalent is preferred; experience cannot be substituted for a degree.
  • Ability to understand and follow written and oral instructions.
  • Knowledge of medical terminology.
  • Strong patient/customer service skills.
  • Ability to lift up to 35 pounds.
  • Proficient computer skills for working with electronic medical records.
  • Availability for rotating day and night shifts, mandatory weekend shifts every other week, and rotating holiday coverage.

Nice To Haves

  • At least one year of inpatient experience in an acute-care setting is ideal.
  • Zero to one year of experience working in patient care or elder care is preferred.
  • Basic Life Support (BLS) certification.
  • National Certified Medical Assistant certification.
  • Massachusetts Emergency Medical Technician–Paramedic credential.
  • New Hampshire Licensed Nursing Assistant (LNA) credential.

Responsibilities

  • Perform and document patient-care duties and clinical functions, including point-of-care tasks, vital signs, EKGs, bathing and other sanitary care, transfers and ambulation, one-to-one safety observation, and phlebotomy.
  • Assist registered nurses and physicians with examinations and treatments as required.
  • Record height, weight, food and fluid intake, output, and blood glucose results in the electronic health record.
  • Assist patients with meal setup, eating, and feeding as needed.
  • Keep patient rooms stocked, equipped, and appropriately cleaned as needs and patient volumes change.
  • Retrieve, set up, and clean equipment between patient uses; report malfunctioning equipment according to organizational policy.
  • Assist with patient admissions and discharges.
  • Facilitate orientation of new PCA team members as directed.
  • Interact effectively with patients, visitors, and other care team members.
  • Communicate promptly and effectively with nursing staff about patient-care issues and condition.
  • Promote a positive, collaborative team environment that supports teamwork and professional growth.

Benefits

  • Competitive base pay.
  • Comprehensive benefits.
  • Career advancement opportunities.
  • Differentials, premiums, and bonuses as applicable.
  • Recognition programs.
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