Crisis Support Specialist - Part-Time

ThresholdsChicago, IL
Onsite

About The Position

The Living Room offers an alternative to the emergency department for individuals experiencing a mental health crisis. It is a community crisis center providing a welcoming, accepting, and calm environment where Crisis Support Specialists offer advocacy, information, and peer support. Specialists utilize their personal experience with mental health recovery to support and educate guests, engaging them in conversation to understand their stories, identify strengths, and encourage their recovery process. Responsibilities include modeling coping strategies, assisting with crisis recovery plans, and connecting guests with supportive services. A welcoming atmosphere is crucial, involving greeting guests by name and empowering them to lead their recovery. Specialists also prepare food and maintain the tidiness of the space. Continuous learning is encouraged through training opportunities on mental health trends and evidence-based practices, with potential for CRSS certification supervision and fee reimbursement.

Requirements

  • Lived experience of mental health recovery
  • Effective communication and relationship-building skills
  • Good writing skills
  • Strong time management and organization skills
  • At least 21 years old
  • Ability to work assigned schedule: Saturday 11:00pm - 7:30am
  • High school diploma or GED certificate required

Nice To Haves

  • Higher education in Psychology, Social Work, Counseling or related field
  • Certified Recovery Support Specialist (CRSS)

Responsibilities

  • Support and educate Living Room guests on managing crisis using personal experience with mental health recovery.
  • Engage guests in conversation to hear their stories, learn about their interests and strengths, and encourage their recovery process.
  • Model coping strategies.
  • Help guests develop their own crisis recovery plans.
  • Link guests with supportive services for after their crisis.
  • Greet guests and learn their names to foster a welcoming environment.
  • Prepare food for guests.
  • Ensure the space is neat and tidy.
  • Keep up to date on current trends in the mental health field.
  • Deepen knowledge of evidence-based practices through training opportunities.
  • Gain supervision for CRSS certification and reimbursement for testing and application fees.

Benefits

  • Competitive pay – Salary Range: $25.50 - $30.58 hourly
  • Paid time off
  • 403(b) retirement plan with 3% employer match
  • Robust employee assistance program (EAP)
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