CCRP Crisis Specialist - Full time

One Hope United•Mount Vernon, IL

1d•Onsite

About The Position

Under the assigned supervisor, the Crisis Specialist provides community-based responses, crisis intervention, case management, counseling, and mental health services to children and adults in accordance with the agency's policies and program guidelines. Crisis Specialists work to alleviate or stabilize mental health and behavioral health symptoms of referred clients, which impair their ability to adjust to home, community integration, or maintain living stability. Crisis Specialists also provide crisis responses to 988 calls, and responses can include homelessness, substance abuse, or other community needs. Position provides linkages to resources that will help the client alleviate the crisis. Crisis response services are provided to both adults and youth in the community.

Requirements

BS/BA Degree required
1-3 years of related experience in child welfare required
Valid driver’s license and acceptable driving record with OHU
Required levels of coverage for auto insurance
Proficient computer skills in a Microsoft Suite environment and adaptive skills to expand software application skills
Highly organized, yet flexible, and can handle multiple priorities/projects well; ability to manage tight
Ability to function well in a team
Ability to demonstrate project management, analytical, and presentation skills
Resourceful in researching issues and developing solutions with minimal
Excellent interpersonal and effective communication skills (verbal, written, active listening).
Demonstrated ability to build professional
Demonstrated problem-solving techniques.
Ability to exercise discretion and ensure

Nice To Haves

BSW in human service-related preferred

Responsibilities

Provides community-based responses, crisis intervention, case management, counseling, and mental health services to children and adults.
Alleviates or stabilizes mental health and behavioral health symptoms of referred clients.
Provides crisis responses to 988 calls, including homelessness, substance abuse, or other community needs.
Provides linkages to resources that will help the client alleviate the crisis.
Conducts Crisis/Safety Assessment with an ETA of 60 minutes for CCRP or 90-minutes to respond in person for other crisis programs.
Links clients to necessary resources, e.g., health insurance, therapy, housing, and medical treatment.
Provides in-home services to identify service needs, assess child and family safety, develop safety plans, and provide services to meet family and child needs.
Implements services under the guidelines of the practice framework, known as ARC (Attachment, Self-Regulation, and Competency).
Offers follow-up services after crisis response up to or extended past 90 days of crisis, including follow-up through completion of Mental Health Assessments, Treatment Plans, and other Case Management services.
Provides mental health stabilization and specific services, as determined by the funding source (such as Medicaid), where applicable.
Completes required paperwork within established timelines and Medicaid-compliant documentation.
Obtains and recertifies for the IM CANS assessment tool yearly.
Handles aspects of intake and assessment as assigned per program need.
Provides transportation for clients in accordance with program guidelines.
Assists in the integration of all services provided for the client by serving as a central point of communication for service components during crisis.
Represents the agency at court hearings as necessary.
Maintains comprehensive client files.
Utilizes assessment tools to determine the immediate level of care needs and service array for referred clients, which may specifically include determination of psychiatric hospitalization or safe deflection.
Facilitates linkage to a psychiatric hospital when needed, and facilitates linkage to transportation services to the psychiatric hospital.
Completes a Safety Plan or Crisis Prevention Plan at all Mobile Crisis Response events with client/guardian and collateral involvement and under the guidance of a QMHP and LPHA.
Provides resource information to clients and guardians to assist in crisis management.
Provides training and education to caretakers during crisis stabilization.
Performs other related duties as assigned.