Crisis Specialist, 3rd shift
About The Position
Centerstone is a leading nonprofit behavioral health system dedicated to providing life-changing care. We offer rewarding opportunities to serve all ages in various settings. Centerstone is a trauma-informed organization that fosters a culture of understanding, recognizing, and responding to trauma to build resilience for clients, staff, and the community. This is an in-office position requiring travel to surrounding counties. The available shift is Monday-Friday, 12:00 AM - 8:00 AM. The Mobile Crisis Specialist provides face-to-face, phone, and telehealth crisis response and assessment services to individuals experiencing behavioral health crises. This role ensures continuity of care through safety planning, service linkage, and follow-up support, while maintaining accurate documentation according to organizational, clinical, and regulatory standards. Mobile Crisis Specialists are part of a multidisciplinary crisis response team, contributing to a coordinated system of care that promotes safety, stabilization, and recovery.
Requirements
- Bachelor's degree required. Four years of relevant experience may be substituted for education requirement upon approval.
- Must have valid driver's license and able to drive to community assessments.
Nice To Haves
- Experience with community-based service delivery and interdisciplinary collaboration preferred.
Responsibilities
- Respond to behavioral health crisis calls in the community, by phone, or via telehealth, providing timely, trauma-informed crisis intervention and stabilization services.
- Conduct rapid, comprehensive assessments of individuals in crisis, including evaluation of safety risk, suicide/homicide risk, and immediate support needs.
- Implement evidence-based de-escalation strategies to safely stabilize individuals experiencing acute psychiatric or emotional distress.
- Develop immediate, practical safety plans in collaboration with individuals served, incorporating natural support and community resources.
- Determine appropriate level of care and facilitate referrals to least restrictive, clinically appropriate services, including outpatient, inpatient, or community-based supports.
- Coordinate with law enforcement, emergency departments, 911/EMS, and other first responders when clinically indicated to ensure safety and continuity of care.
- Complete all required documentation of assessments, interventions, disposition decisions, and follow-up plans accurately and within required timeframes.
- Provide follow-up outreach as assigned to support stabilization, engagement in services, and reduction of future crisis episodes.
- Collaborate with internal teams and external partners, including behavioral health providers, hospitals, schools, and community organizations, to ensure coordinated care.
- Maintain professional, culturally responsive, and person-centered interactions with individuals, families, and community stakeholders.
- Participate in team meetings, clinical supervision, case consultation, and required training, including ongoing competency development in crisis intervention best practices.
- Adhere to organizational policies, performance standards, and regulatory requirements while demonstrating sound clinical judgment in high-pressure situations.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
