Crisis Specialist - 30 hour - Flagstaff

Terros Health•Flagstaff, AZ

3d•Hybrid

About The Position

Terros Health is seeking a Crisis Specialist for its Flagstaff location. This role is part of the mobile crisis team, providing behavioral health, prevention, education, and crisis stabilization services to children, adolescents, adults, seniors, and families. Services include phone, walk-in, and in-home crisis counseling to facilitate immediate emotional and behavioral stabilization. The ideal candidate will be professional, friendly, a self-starter, organized, and compassionate. Terros Health is a healthcare organization focused on inspiring change for life, helping individuals manage addiction and mental illness, providing primary medical care, supporting families and veterans, and connecting people to care.

Requirements

GED/High school diploma with a minimum of 1.5 years of behavioral health (BH) experience OR Associate degree in the BH field OR bachelor’s degree in BH field (e.g. Psychology, Social Work, Counseling) OR bachelor’s degree in non-behavioral health field with 1 year minimum of BH experience.
Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment.
Must have valid Arizona driver’s license, be (21 years of age) with minimum 4 years driving experience and meet requirements of Terros Health’s driving policy.
Ability to perform physical duties associated with this role.
Must pass background check, TB test and other pre-employment screening.

Nice To Haves

Previous crisis counseling experience.
A master's degree or higher in the field of behavioral health (e.g. Psychology, Social Work, Counseling).
Arizona BH licensure (e.g. licensed social worker, licensed counselor, licensed marriage and family therapist).
1-3 years of Substance Abuse, Mental Health, and/or other crisis management skills.
Bilingual in Spanish.

Responsibilities

Performing mobile crisis interventions in various settings including individual residences, schools, and hospital emergency rooms.
Working effectively and respectfully with clients, families, schools, first responders, and other involved parties.
Supporting hospital discharges by providing assessment, planning, and facilitation with the hospital team.
Acting as a key interface between the Crisis Department and the crisis call center.
Ensuring the necessary infrastructure is in place and operating.
Helping manage the Crisis Department schedule.
Working closely with fleet and facilities departments.
Auditing documentation to ensure administrative completeness and accuracy.
Displaying flexibility and ability to adapt to change.
For licensed clinicians, providing clinical oversight to BHTs as needed.
Assisting Director and Manager with tasks as needed.

Benefits

Multiple medical plan options, including a no-premium plan for employees and their families
Multiple dental plan options, including orthodontic coverage
Vision insurance
Group life and disability insurance
Pet insurance
401(k) plan with company match
Interest-free medical line of credit
Financial education, planning, and support resources
Monetary company contribution toward eligible benefits
Bilingual pay differential
Generous Paid Time Off (PTO) – 3 weeks off in the first year
Paid Sick Time
10 paid holidays annually
Comprehensive wellness program featuring wellness challenges, activities, and prizes
Employee Assistance Program (EAP) available to employees and their family members
Trip Reduction Program
Ongoing professional growth and career development opportunities, including: Scholarships, Clinical supervision, Continuing Education Units (CEUs), Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
Access to the Working Advantage® Employee Discount Program, with savings on: Gym memberships, Car rentals, Flights, hotels, movie tickets, and more