Crisis Services Director

Indeed.com•Newark, OH

3d•Onsite

About The Position

Behavioral Healthcare Partners of Central Ohio (BHP) is seeking an experienced and visionary Crisis Services Director to lead our comprehensive crisis intervention and stabilization services. This executive leadership position is responsible for providing strategic direction, clinical oversight, and operational leadership for crisis programs serving individuals experiencing behavioral health and substance use emergencies throughout our communities. The Crisis Services Director plays a vital role in ensuring timely access to high-quality, person-centered crisis care while leading multidisciplinary teams, driving quality improvement initiatives, fostering community partnerships, and ensuring compliance with all regulatory and accreditation standards. This position works closely with executive leadership, hospitals, first responders, law enforcement, schools, courts, and community providers to strengthen the local crisis response system and improve outcomes for individuals and families. If you are a collaborative leader who is passionate about behavioral healthcare, crisis intervention, and developing high-performing teams, we encourage you to apply.

Requirements

Master's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or a related behavioral health field required.
Independent Ohio behavioral health license required (LISW-S, LPCC-S, or equivalent).
Valid Ohio driver's license required.

Nice To Haves

Supervisory designation (S) preferred.
Five (5) years of progressively responsible behavioral healthcare leadership experience preferred.
Experience leading multidisciplinary clinical teams and crisis intervention services.
Experience with CARF accreditation, Ohio Department of Behavioral Health standards, and evidence-based crisis intervention practices preferred.
Exceptional clinical leadership and decision-making
Strong communication and relationship-building skills
Experience developing and leading high-performing teams
Commitment to quality improvement and continuous learning
Excellent problem-solving and crisis management abilities
High ethical standards, professionalism, and integrity
Passion for improving behavioral healthcare within the communities we serve

Responsibilities

Provide strategic leadership and oversight for crisis intervention, stabilization, mobile crisis, school-based, correctional, and other assigned crisis services.
Lead and mentor supervisors and clinical staff while fostering a culture of accountability, collaboration, and professional development.
Develop and implement evidence-based clinical practices, policies, and procedures that promote high-quality, person-centered crisis care.
Ensure continuity of services, operational excellence, and appropriate staffing across all crisis programs.
Monitor clinical quality, documentation, productivity, and key performance indicators to ensure exceptional service delivery.
Lead quality improvement initiatives and collaborate with agency leadership to strengthen clinical outcomes and operational performance.
Build and maintain strong partnerships with hospitals, first responders, law enforcement, schools, courts, and community organizations.
Ensure compliance with CARF accreditation standards, Ohio Department of Behavioral Health requirements, HIPAA, 42 CFR Part 2, and all applicable federal and state regulations.
Represent BHP in community collaborations, committees, and strategic planning initiatives.
Promote innovation and continuous improvement through emerging best practices in crisis intervention and behavioral healthcare.