Crisis Mental Health Specialist II/III/IV - Days

Community Counseling Solutions•Pendleton, OR
•$27 - $54

About The Position

Community Counseling Solutions is hiring a Crisis Mental Health Specialist (Crisis Worker II/III/IV) to provide culturally competent behavioral health treatment in Umatilla County, in accordance with Oregon Administrative Rules and the organization’s mission and values. The role conducts prompt assessments, evaluations, and interventions by phone or in person, and provides written and verbal communication as appropriate. It works closely with community partners and supports the community’s behavioral health needs. The position is 1.0 FTE, with an expectation of 40 hours per week. The listed schedule is Thursday, Friday, and Saturday, 8 a.m.–9:20 p.m., and is subject to change. The role participates in a mental health emergency response team and a rotating, 24-hour after-hours emergency service. It is based in an office and in community settings, including clients’ homes, and may involve long-distance driving, travel, overnight stays, and crisis-response environments. The position does not supervise employees. It is supervised by the Crisis Supervisor; the posting also lists Clinical Supervisor as the supervisor. Pay depends on classification and experience: MHS II, $27.55–$40.58 per hour; MHS III, $32.79–$49.18 per hour; and MHS IV, $36.01–$54.18 per hour. MHS II is non-exempt, while MHS III and IV are exempt. A $5,500 hiring bonus is available through October 31, 2026, with a two-year commitment and staggered, taxed payout.

Requirements

  • For MHS II, possess a bachelor’s degree and be enrolled in, or willing to enroll in, a master’s program within four months of hire.
  • For MHS III, hold a master’s degree from an accredited college in social work, psychology, or another human-services-related field.
  • For MHS IV, hold a doctorate in social work, psychology, or another human-services-related field, or hold a master’s degree and certification as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or Licensed Marriage and Family Therapist (LMFT).
  • Have or be able to obtain Department of Human Services certification as a Certified Mental Health Investigator.
  • Have or be able to obtain Certified Alcohol and Drug Counselor or Certified Gambling Addiction Counselor designation.
  • Have or be able to acquire knowledge of mental illness and addiction symptoms and challenges, and relevant Oregon Administrative Rules.
  • Communicate effectively verbally and in writing; work independently; and complete tasks thoroughly and on time.
  • Understand the needs of people with co-occurring mental health and substance-use disorders and use appropriate assessment and intervention techniques.
  • Work professionally with the public and coordinate services across agencies and community groups.
  • Develop cooperative and respectful relationships with clients and their families.
  • Have or be able to acquire knowledge of the recovery model.
  • Represent clients’ and the agency’s interests favorably in the community and work effectively with teams and groups.
  • Be computer literate and able to type and use word-processing and other software systems.
  • Handle highly confidential information and comply with applicable client-confidentiality rules and laws.
  • Pass required criminal-history checks and monthly checks against applicable exclusion and sanctions lists.
  • Complete a pre-hire drug screen.
  • Hold a valid driver’s license and personal auto insurance for privately owned vehicles used for CCS business; maintain at least $300,000 bodily-injury liability coverage and $100,000 property-damage coverage.
  • Be able to perform the described physical duties, including regular computer and phone use, occasional standing, walking, reaching, stooping, kneeling, or squatting, and occasional lifting or moving of up to 30 pounds.
  • Be able, when on call, to work with less than optimal amounts of sleep.

Responsibilities

  • Gather and integrate information from observations and use clinical techniques to obtain clients’ personal, family, medical, and psychiatric histories.
  • Establish short-term goals with clients, provide follow-up services, and make appropriate and timely referrals.
  • Conduct home visits and outreach to schools, agencies, and providers as appropriate.
  • Screen referrals to ensure proper use of outpatient services.
  • Complete clinical records and required collateral forms accurately and promptly.
  • Arrange voluntary or involuntary hospitalization when appropriate, assess for the least restrictive alternative, identify special needs, and coordinate with police, community agencies, hospital staff, and physicians.
  • Arrange emergency or temporary placements as appropriate.
  • Participate in a mental health emergency response team and, when feasible, cover call-offs during nontraditional work hours.
  • Cooperate with referral sources and provide assistance, directions, and feedback as appropriate.
  • Provide consultation to hospital departments and other providers.
  • If varianced, provide clinical services to children, adults, and families, including screening, assessment, individual and group therapy, and consultation.
  • Participate in joint case planning and coordination with agency staff and contractors, liaise between clients and agencies, and advocate for clients when appropriate.
  • Participate in individual and group supervision.
  • Work with staff and community representatives to develop programs and review, evaluate, and revise existing programs.
  • Coordinate behavioral health case planning with community agencies, including schools, group homes, police, district attorney’s offices, courts, clinics, hospitals, and Department of Human Services agencies.
  • Provide behavioral health and addiction education, prevention, and information to interest groups.
  • Provide rotating, after-hours emergency services to adults, including telephone consultation and community crisis intervention; if varianced, provide the same services to children.
  • If varianced, initiate holds, conduct civil commitment investigations, and coordinate with hospitals, case workers, the state, and other parties involved in civil commitment proceedings.
  • Maintain professional, clinically sound, timely paperwork and client records in accordance with applicable rules and guidelines.
  • Attend trainings, meetings, and conferences as directed and apply relevant information to benefit the agency and its customers.
  • Assist other clinicians with groups as requested.
  • If varianced, provide intensive children’s treatment services.
  • Use agency software and computer systems to prepare treatment records and reports.
  • Transport clients as required.
  • Administer urinalysis forms, explain testing to clients, observe testing in some cases, and record pertinent information.
  • Report abuse to the appropriate legal office, complete required paperwork and investigations, and develop safety plans.
  • Perform other responsibilities as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 6% initial 401(k) match
  • Potential tuition reimbursement
  • Paid vacation, accrued at rates ranging from 1 to 4 days per month, with a 220-hour annual rollover cap and possible payout of additional hours at fiscal year end
  • 9 paid holidays
  • Community service day
  • Floating holiday and 2 wellness days after one year
  • Workplace flexibility schedule options, with work-from-home hours varying by position and schedule
  • Additional administrative leave for exempt employees after one year
  • Student loan forgiveness through NHSC and Public Service programs
  • Paid licensure supervision
  • Employee assistance and wellness benefits
  • Dependent care benefits
  • Long-term disability insurance
  • MHS II shift differential of $1 to $2.50 for nights and weekends
  • $5,500 hiring bonus available through 10/31/26, subject to a two-year commitment and staggered, taxed payout
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