Overnight Crisis Intervention Worker

WIN HOUSE • Edmonton, AB

1d • Onsite

About The Position

WIN House provides individuals and their children fleeing violence crisis response and intervention, safe temporary accommodation, and support for basic needs. Clients are offered trauma-informed, client-centered programming and support, access to resources, information, and referrals to community support. WIN House is working towards operating within a low-barrier model of care.

Requirements

• Diploma/degree in Human Services, and three years’ experience working with women and children experiencing family violence who may have complex needs. Equivalent combinations of education and experience may be considered.
• The ideal candidate will have an organized and compassionate approach, strong teamwork skills, and a commitment to developing positive supporting relationships.
• Additional requirements include excellent communication skills, the ability to collaborate and work effectively with others and demonstrated assessment, problem solving, and critical thinking skills.
• Knowledge of harm reduction principles and practices, violence against women, danger assessment, safety planning, and trauma-informed care are also essential.
• Ability to work without a supervisor at times and in a fast paced and stress-induced environment.
• Must be willing to sign an Oath of Confidentiality.

Nice To Haves

• The ability to speak multiple languages is preferred.

Responsibilities

• Providing care and support via telephone and in person to clients and children in a professional manner
• Engaging in daily shelter operational activities
• Helping clients in transitioning, admitting, and orientating within the shelter
• Supporting clients with outreach including transporting/accompanying clients and children out of shelter as needed
• Assisting in child-care support and provision of basic needs of children within the shelter
• Proactively engaged in all aspects of client-centered case-management and goal development planning
• Engaging in resource and information management
• Engaging in ongoing learning and professional development
• Participation in health and safety
• Other duties as assigned

Benefits

• Permanent PT – Nights
• The starting hourly wage is $28.74 as per conditions outlined in the Collective Agreement.
• Criminal Record Check including a vulnerable sector check
• Current Child Welfare check
• Current First Aid Certificate

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree