Crisis Intervention Specialist

City of Arlington
$70,994 - $88,742Onsite

About The Position

Under general supervision, the Crisis Intervention Specialist will provide citizens experiencing a behavioral health crisis with on-site tools to navigate challenges and improve their quality of life. They will partner with Behavioral Health Response Officers to form a Co-Responder Unit to identify, assess, and intervene when calls for service involve a behavioral health component.

Requirements

  • Knowledge of principles of crisis intervention.
  • Knowledge of behavioral health symptoms.
  • Knowledge of law enforcement culture.
  • Knowledge of Texas Mental Health Code.
  • Ability to build rapport.
  • Ability to communicate effectively.
  • Ability to teach.
  • Ability to influence.
  • Ability to prioritize.
  • Skill in crisis intervention techniques.
  • Skill in writing clearly.
  • Skill in reading comprehension.
  • Skill in creative problem-solving.
  • Skill in building teams.
  • Skill in multitasking.
  • Bachelor’s degree in behavioral health or related field, plus three years’ experience in crisis intervention.
  • May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.
  • Pre-employment screening includes a criminal history check.

Responsibilities

  • Provide a field response on calls that involve a behavioral health component.
  • Provide training for the department on behavioral health issues.
  • Serve as a liaison between community stakeholders and the department and work within a solution-focused brief therapy model.
  • Consult with LE officers on recommended course of action for cases and ability to maintain accurate entry into the Behavioral Health database.
  • Build relationships with citizens, officers, civilian personnel, city departments, and community stakeholders.
  • Continue training in the behavioral health field and serve as a Subject Matter Expert for the department.
  • Work within the department to support a multi. disciplinary approach to more challenging cases in the community, as well as develop alternative solutions to problems, evaluate a course of action, and formulate appropriate recommendations.
  • Ability to maintain current knowledge of resources available for responsible referrals.
  • Represent the department at various events and/or meetings of community groups to promote positive community/police relations.
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