Crisis Intervention Specialist 988
About The Position
Center for Community Resources 988 Text & Chat Crisis Intervention Services is looking for a compassionate mental health professional. Crisis Intervention services include text and chat, telephone, crisis counseling, conflict resolution, referral and linking to community resources. Work in a supportive team environment while helping people access mental health/drug and alcohol services throughout Pennsylvania. CCR’s mission is connecting people to services. And that’s exactly what you’ll be doing in this role. Here, you’ll appreciate the support and camaraderie of a local team as you provide the community with care and support that will improve their mental health and well-being. Hours: 1pm – 9pm, including rotating weekends & holidays. We offer an extra $.75 hr. shift differential for any hours worked between 4pm and midnight. You can also earn up to two remote days a week after 6 months of employment. This gives you an opportunity to pick a schedule that best suits your needs/lifestyle. This creates a great work-life balance. However, you must be flexible to work weekends. Speaking of work-life balance, please check out our great benefits listed below. We offer (to start) 20 days of PTO a year! The salary range for this position is $21.54/hour - $25.09/hour. We also offer a possible higher salary based on experience. Crisis Counselors can work on call to respond to the community.
Requirements
- Bachelor’s degree in Human Services or related field. With major course work in sociology, social work, psychology, gerontology, history, criminal justice, nursing, counseling, education, theology, political science or related field AND one-year experience in mental health field required.
- Valid driver’s license, proof of auto insurance, Act 33/34 and FBI clearances will be required.
- Must have a Bachelor’s degree with major course work in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education or a related field.
- Act 33/34 and FBI Clearances.
- Valid Driver’s License.
- Car Insurance Coverage Verification.
- Knowledge of de-escalation techniques, computer literate, knowledge of 302/201 process, and knowledge of PA resources.
- Able to exercise sound judgment.
- Flexibility in scheduling.
- Take the initiative while being cooperative and empathetic.
- Maintain strict confidentiality.
Nice To Haves
- Individuals who have accessed human services are encouraged to apply.
- Degree/course work is Sociology, Social Work, Human Development and Psychology are strongly preferred
- Be a registered nurse
- Have a High School diploma or equivalency AND 12 semester credit hours in Sociology, Social Welfare, Psychology, Gerontology or other Social Science AND 2 years of experience in public or private human services with 1 year of mental health direct care experience
- Associates degree with minimum of 12 semester credit hours in Sociology, Social Welfare, Psychology and Human Development is strongly preferred
- 2 years of direct mental health experience is strongly preferred
- One year experience in Crisis Services or in the mental health field preferred with a bachelors degree.
- See experience requirements above for applicants without a bachelors degree.
Responsibilities
- Crisis Intervention services include text and chat, telephone, crisis counseling, conflict resolution, referral and linking to community resources.
- Provide the community with care and support that will improve their mental health and well-being.
- Respond to the community on call.
Benefits
- Medical: Employee $41.93/pay Employee + Child(ren) $73.32/pay Employee + Spouse $93.60/pay Employee + Family $121.61/pay
- FREE Dental Insurance
- FREE Vision Insurance
- FREE Employee Assistance Program
- Flexible Spending Account (FSA)
- FREE Healthy Merits Well-Being Program
- FREE Life Insurance
- FREE Short-Term Disability
- FREE Long-Term Disability
- Up to 20 PTO days in your first year
- 25 PTO days at 5 years
- 30 PTO days at 11 years
- 7 Paid Holidays
- 1 Floating Personal Day
- PTO Cash-Out Option
- Flexible scheduling opportunities
- 403(b) Retirement Plan
- Employer match up to 6%
- Referral Bonus - up to $1,000
- Pre-tax & Roth contribution options
- Tuition reimbursement up to $2,000 per semester / $4,000 per year
- Public Service Loan Forgiveness (PSLF) eligible employer
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Buy-Up Life & AD&D Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
