About The Position

Seven Counties is the provider of choice for mental and behavior health services in and around the Louisville Metro. Over 1,400 employees work in 25+ locations throughout Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer and Trimble counties; making sure that the 31,000 people we serve annually have the best chance of living their best lives. At Seven Counties, we give our staff the opportunity to do what they do best with continued training, effective mentoring and competitive salaries and benefits. In an effort to protect our employees, clients and community, we require the COVID and Influenza vaccinations for all employees.

Requirements

  • Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or, High School diploma or GED with completion of AAS/Lifeline 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completion of training.
  • Minimum of six months experience in social services
  • COMPANY OR PERSONAL VEHICLE USAGE: No
  • Position has no unusual physical demands.
  • May involve modestly unpleasant situations such as offensive language from callers.
  • COVID and Influenza vaccinations required.

Responsibilities

  • Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance.
  • Identifies and suggests appropriate organizations and service providers to meet callers' needs.
  • Monitors status of callers' situations through case follow-up.
  • Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift.
  • Reviews daily log-sheets and client records to ensure accurate information recording and maintenance.
  • Supervises and monitors the work of volunteers to ensure they are providing accurate, quality, crisis assistance, including accurate documentation.
  • Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.
  • Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide.
  • As assigned, provides crisis intervention to community groups traumatized by suicide.

Benefits

  • continued training
  • effective mentoring
  • competitive salaries
  • competitive benefits
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