Crisis Intervention Counselor - Remote position for residents in Louisville, So. Indiana and surrounding counties

Seven Counties Services•Louisville, KY

2d•Remote

About The Position

Seven Counties Services is a provider of mental and behavioral health services in the Louisville Metro area, employing over 1,400 individuals across 25+ locations. The organization serves approximately 31,000 people annually, aiming to help them live their best lives. The company supports its staff with continued training, effective mentoring, and competitive salaries and benefits. This remote Crisis Intervention Counselor position involves providing crisis and suicide intervention counseling over the telephone to callers, identifying appropriate resources, and monitoring caller status through follow-up. The role also includes documenting interventions, reviewing records, supervising volunteers, and providing training and consultation to various groups. All employees are required to have COVID and Influenza vaccinations.

Requirements

Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or, High School diploma or GED with completion of AAS/Lifeline 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completion of training
Minimum of six months experience in social services
COVID and Influenza vaccinations

Responsibilities

Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance
Identifies and suggests appropriate organizations and service providers to meet callers' needs
Monitors status of callers' situations through case follow-up
Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift
Reviews daily log-sheets and client records to ensure accurate information recording and maintenance
Supervises and monitors the work of volunteers to ensure they are providing accurate, quality, crisis assistance, including accurate documentation
Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested
Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide
As assigned, provides crisis intervention to community groups traumatized by suicide