Crisis Director

The Guidance Center•Leavenworth, KS

About The Position

The Guidance Center (TGC) is the Community Mental Health Center and Certified Behavioral Health Clinic serving Leavenworth, Atchison, and Jefferson counties in Kansas. We provide high-quality care to all individuals, regardless of their financial circumstances. Joining the team at TGC offers you the chance to make a meaningful impact on the most vulnerable members of our community. At our center, we offer a unique combination of counseling, case management, psychosocial, and medication services, all under one roof. We are deeply committed to our clients and are dedicated to implementing a comprehensive model of care. The Guidance Center (TGC) is currently seeking a Crisis Director to be the newest member of our innovative interdisciplinary team. The Crisis Director is responsible for the overall success of crisis services through the center. Crisis Director occupies a management level position directly responsible to the Chief Clinical Officer. The position is also responsible for monitoring the outcomes of crisis services for use in service and program improvement. The Crisis Director plays an integral role in spotting crisis trends to set the course for future direction of the Center.

Requirements

Licensure by the Kansas Behavioral Sciences Regulatory Board as a LMSW, LMLP, LMFT, LPC, LSCSW, LCP, LCPC OR LCMFT by the first day of employment.
Master’s degree in Social Work, Clinical Psychology, Marriage & Family Therapy or Professional Counseling.
Ability to embrace multi-disciplinary approach to care.
Minimum of two years of supervisory experience, including direct supervision of staff and/or indirect supervisory experience involving program oversight, clinical leadership, staff mentoring, training, or coordination of service delivery.

Nice To Haves

Dual licensure and/or demonstrated qualifications in substance use disorder treatment is preferred, including licenses, certifications, or experience supporting the treatment of co-occurring mental health and substance use disorders.

Responsibilities

Oversee the operations of the center's crisis services to ensure quality of care, fiscal and clinical accountability, regulatory compliance, and efficient delivery of crisis services.
Responsible for the development, implementation, and ongoing evaluation of processes, procedures, and policies related to the delivery, coordination, documentation, and reporting of crisis services.
In coordination with the CEO, ensure the Center complies with all licensing, accreditation, contractual, and regulatory requirements related to crisis services and provide training and technical assistance as needed.
Participate in and document regularly scheduled supervision meetings with supervisees, direct reports, and team meetings involving staff engaged in crisis service delivery.
Recruit, onboard, train, mentor, and evaluate staff who directly report to the Director of Crisis Services, ensuring staff are equipped to provide high-quality crisis intervention and support.
Develop, coordinate, and provide ongoing staff training related to crisis intervention, suicide prevention, risk assessment, de-escalation techniques, trauma-informed care, crisis documentation, and applicable regulatory requirements.
Oversee the Hospital Liaison program for all three counties served by TGC.
Oversee the HealthSource partnership on behalf of the agency and ensure effective collaboration and coordination of services.
Coordinate and implement Critical Incident Stress Debriefing (CISD) supports for community members, organizations, and first responders as needed.
Serve on the Leavenworth Suicide Prevention Coalition and other community partnerships that support crisis services and behavioral health initiatives.