Crisis Direct Support Professional

Genesis Group Homes•East Bethel, MN

2d•$0 - $22

About The Position

The Crisis Direct Support Professional (DSP) supports adults with developmental disabilities, mental health needs, and physical disabilities in an adult crisis group home and in the community. The group home is a short-term, highly supportive residential setting for adults experiencing an emotional, behavioral, or mental health crisis. Its purpose is stabilization rather than long-term placement, helping individuals safely return home or transition to an appropriate longer-term setting once stabilized and an individualized plan is in place. DSPs encourage independence and help individuals pursue personal goals, maintain daily routines, build relationships and community connections, and participate in activities. The role includes providing support with personal care and household tasks, health and safety, money management, behavior strategies, medication administration, transportation, and service documentation. The position involves supporting people through behavioral challenges and crisis situations, while working collaboratively and using approved intervention techniques. Synova Group provides paid training at its Brooklyn Park office, led by Synova Group employees. The company describes a person-centered approach, a supportive team environment, and opportunities for career growth and internal promotion. This position reports to the House Supervisor and is classified as non-exempt.

Requirements

Must be at least 18 years of age.
Must possess a valid driver’s license, reliable transportation, and maintain a clean driving record.
Must have access to an insured vehicle.
Must successfully pass a DHS background study.
Must have basic computer skills for documentation and communication.
Must be comfortable problem-solving, staying calm under pressure, and supporting individuals through successes and challenges.
Must be comfortable with the working environment and physical activities described, including travel in the community and assisting with walking, bending, reaching, lifting, and moving throughout the workday.

Nice To Haves

High school diploma or GED preferred.
Experience working with individuals with disabilities preferred.
Previous experience as a Direct Support Professional or in behavioral health.
Experience working with adults who have behavioral, developmental, or mental health diagnoses.
Comfort responding to crisis situations and managing physically aggressive behaviors using approved intervention techniques.
Compassion, dependability, a genuine passion for helping others, the ability to build trust and meaningful relationships, ownership, and a positive attitude.
Experience or confidence in crisis intervention, teamwork, and supporting individuals with complex behavioral needs.

Responsibilities

Build meaningful relationships and support individuals in developing friendships and community connections.
Assist with daily routines, including cooking, household tasks, personal care, hygiene, social activities, and leisure activities.
Support individuals with health and safety needs, money management, and behavior support strategies.
Administer medications according to training and company procedures.
Provide transportation to appointments, activities, and community outings.
Document services, activities, and important events using an online documentation system.
Encourage independence while providing the level of support each individual needs.
Support individuals in their homes and communities as they work toward personal goals and maintain independence.
Support adults in a short-term crisis residential setting focused on stabilization and transition to home or an appropriate longer-term setting.
Respond to crisis situations and support individuals through behavioral challenges using approved intervention techniques.
Participate in paid training at the Brooklyn Park office.