Crisis CSU - Case Manager - Sun-Thurs 7am-3:45pm
About The Position
As a CSU Case Manager, you'll be a critical support for adults in psychiatric or substance use crisis. Your work will be grounded in compassion, collaboration, and action. On your shift, you'll: Conduct community needs assessments to guide individualized support Provide recovery-oriented and trauma-informed care Create, update, and track progress on Individual Treatment Plans (ITPs) Coordinate discharge planning, including housing, shelter, or inpatient referrals Facilitate skills-building groups and document participation Support across PES and CSU units as needed Collaborate in daily treatment team meetings to ensure continuity of care Partner with families, transportation, and community providers to ensure seamless transitions Accurately document progress and reauthorization needs in the EMR system Assist individuals with WRAP plans, SNAP benefits, and post-discharge resources
Requirements
- Bachelor’s degree in a human services field (e.g. Psychology, Social Work, Human Services)
- Strong organizational skills and documentation abilities
- Comfort working in high-intensity settings with diverse populations
- Strong communication and teamwork mindset
- Able to pass & maintain certification in CPR, CPI (Crisis Prevention), First Aid & Defensive Driving
- Tech-savvy enough to handle electronic documentation
- Able to take vital signs and complete a clean 3-year MVR for use of agency vehicles
Nice To Haves
- One (1) year of experience in mental health or substance use support
Responsibilities
- Conduct community needs assessments to guide individualized support
- Provide recovery-oriented and trauma-informed care
- Create, update, and track progress on Individual Treatment Plans (ITPs)
- Coordinate discharge planning, including housing, shelter, or inpatient referrals
- Facilitate skills-building groups and document participation
- Support across PES and CSU units as needed
- Collaborate in daily treatment team meetings to ensure continuity of care
- Partner with families, transportation, and community providers to ensure seamless transitions
- Accurately document progress and reauthorization needs in the EMR system
- Assist individuals with WRAP plans, SNAP benefits, and post-discharge resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
