Crisis Response Case Manager

Centerstone•Arcadia, FL

2d•$17 - $23

About The Position

This case manager position will serve clients as part of Centerstone's Mobile Crisis team in Desoto County. This role will respond to crisis events in the local community and provide deescalation, wraparound support, and follow up services. This position will provide mental health, substance abuse and outreach services to individuals who may have a mental health and/or substance use disorder. This role will work with community partners and local stakeholders to provide comprehensive care. The Case Manager will meet with individuals in the office, hospital, and/or their own environment such as in the client’s home, schools/work, etc. This role will ensure continuity of care with clients through case management services as well as link clients and their families to needed resources to help to improve their quality of life. A variety of clinical training opportunities are available based on program and interest.

Requirements

Effectively communicate via written, verbal, in person and virtual methods.
Knowledge and understanding of the characteristics of individuals with co-occurring issues, their families, and family systems.
Good organizational and time management skills.
Competency with electronic medical records, computer systems, and documentation.
Strong interpersonal communication skills in order to collaborate with team members and maintain professionalism.
Accountable and self-directed with daily job duties.
Knowledge of community resources or ability to learn quickly as well as good organizational, time management and communication skills.
Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries.
Community-based program case managers must have a valid FL driver’s license.
Bachelor's degree required.
Good organizational, time management, written and verbal communication skills.
Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries.
Community-based program case managers, who either take crisis calls and/or home visits, must have a valid FL driver’s license with a good driving record and current auto insurance.

Responsibilities

Reports to work as scheduled on a daily basis and performs duties as assigned by supervisor to ensure the smooth operation of the department.
Provides individual and group mental health and substance use disorder case management services.
Refers, advocates, and links client and family for additional services as identified.
Provides supportive and educational counseling services (individual, family, and group) to develop daily living and coping skills.
Assist clients with developing natural support systems.
Transport clients in company vehicles to necessary appointments as needed.
Responsible for developing, implementing, evaluating, and updating treatment plans with input from the client and family.
Conduct clinical behavioral health assessments.
Enters written documentation into Electronic Medical Record in a timely manner for all services rendered.
Act as liaison and communicate collaboratively with local law enforcement, and local stakeholders to maintain coordination of the treatment process.
Completes all required agency trainings to maintain 100% compliance.
Maintains departmental productivity expectations.
Additional training and/or certification may be required based on specific program guidelines.
Completes all other duties as assigned.