Crisis Counselor, Project Impact

Lutheran Social Services of Illinois • Chicago, IL

2d • $23 - $24 • Onsite

About The Position

Lutheran Social Services of Illinois (LSSI) is seeking a full-time Crisis Counselor to provide timely and effective support to individuals presenting to the emergency department who may be experiencing a mental health, behavioral health, or substance use crisis. This role is crucial in offering immediate assistance and connecting individuals with appropriate resources.

Requirements

• Bachelor's degree in mental or behavioral health-related field required.
• Minimum of one (1) year experience in the mental health or behavioral health field required.
• Background check clearance required.
• Successful completion of IM-CATS training and credentialing exam.
• Demonstrated understanding of HIPAA/privacy and documentation standards.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.

Nice To Haves

• Master's degree in mental or behavioral health-related field preferred.
• Licensure (LSW/LCSW, LPC/LCPC, CADC) in mental or behavioral health field preferred.
• Experience providing and coordinating a wide scope of services with emphasis on continuity of care.
• Experience working in an emergency department setting preferred.
• Experience working with Medicaid/Medicare and other insurances preferred.
• Familiarity and experience with Electronic Health Record systems preferred.

Responsibilities

• Conduct comprehensive clinical assessments with patients to determine the most appropriate interventions and discharge plans, prioritizing patient safety, and well-being.
• Develop and maintain familiarity with local resources to best serve the diverse needs of patients across various situations.
• Ensure compliance with HIPAA and privacy standards while adhering to clinical guidelines and maintaining accurate documentation.
• Ensure adherence to ethical standards of practice and treatment.
• Ensure documentation in Electronic Health record System is completed accurately and in a timely manner.
• Operate within a multidisciplinary setting ensuring effective communication between supervisor staff, collateral contact and agencies, and other involved teams to support patient well-being and safety.
• Ensure comprehensive and compassionate care is provided to patients and families.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner.

Benefits

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Opportunity for advancement.
• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level