Crisis Counselor (Remote Contractor Work, United States)

Gaggle Net • Charleston, SC

10d • Remote

About The Position

Gaggle has been supporting student safety and well-being for over 20 years, serving 5.2 million students. The company helps K-12 districts manage student safety on school-provided technology, offers tele-therapy, and has a history of preventing tragedies. Gaggle is building its Crisis Counselor team and is seeking Independent Contractors for this role. This contract work offers flexibility in scheduling and supports Gaggle's mission to positively impact the lives of K-12 students through a 24/7 service for students in crisis.

Requirements

• Crisis Help Line experience and certification preferred.
• Background in crisis management/de-escalation, mental health and/or social services.
• Counseling or coaching experience.
• Excel at empathetic listening, building strong rapport through text-based chat, and providing compassionate support during someone's mental, emotional, or relational challenges.
• Experience using various computer and web-based applications in a professional environment.
• Ability to exhibit tolerance of and respect for others opinions.
• Adaptability to change.
• Ability to work independently; experience working as an Independent Contractor preferred.
• Access to high-speed internet (satellite is not acceptable).
• Access to a computer, chromebook, or laptop (tablets/phones are not acceptable).
• Strong technology skills.
• Criminal background checks are required, including National Criminal and National Sex Offender Registry checks.

Nice To Haves

• Experience with Slack or other business-based chat applications is a plus.
• Must be comfortable in an ambiguous start-up environment, as process improvements continue to be implemented.

Responsibilities

• Support students in crisis situations.
• Provide compassionate support during mental, emotional, or relational challenges.
• Excel at empathetic listening and building strong rapport through text-based chat.
• Be flexible to sign up for shifts to cover the crisis line 24/7.
• Fulfill responsibilities outlined in the contract.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed