Crisis Counselor-Whiteside county

Rosecrance•Moline, IL

1d•Onsite

About The Position

The Crisis Counselor serves as the clinician on the Mobile Crisis Response Team (MCR-T), partnering with a Peer Support Specialist to provide rapid, community-based behavioral health and substance use crisis intervention services. Rosecrance has been leading the way in behavioral health services for over a century, empowering individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies.

Requirements

Bachelor’s degree or higher in Social Work, Psychology, Counseling, Family Therapy, or related Human Service field.
Bachelor’s Degree in like field with 2+ years’ experience in a Behavioral Health setting
High School Diploma AND 5 years’ experience in a clinical role in a Behavioral Health setting
Knowledge of behavioral health and substance use disorders.
Ability to assess risk and respond effectively in crisis situations.
Strong verbal and written communication skills.
Ability to remain calm and effective during high-stress situations.
Ability to establish rapport with individuals and families experiencing crisis.
Ability to work independently and as part of a multidisciplinary team.
Proficiency with electronic health records and documentation systems.

Nice To Haves

Prior experience in crisis intervention preferred.

Responsibilities

Respond to requests in the community for rapid behavioral health/substance use crisis support within the designated coverage area.
Provide trauma-informed crisis counseling and intervention services.
Utilize standardized screening and clinical assessment tools to determine level of risk and appropriate interventions.
Utilize evidence-based de-escalation techniques to stabilize individuals experiencing acute behavioral health symptoms.
Support individuals and families in identifying immediate needs, coping strategies, and available supports.
Complete accurate and timely documentation of all services provided and contacts made.
Collaborate with clients, families, support systems, and community partners to determine appropriate next steps and ongoing treatment needs.
Participate in a rotating on-call schedule to ensure 24-hour, 7-day-per-week crisis coverage (Receive additional compensation for on-call coverage and call-out responses in accordance with agency policy).
Participate in clinical supervision, staff meetings, training, and quality improvement activities.
Maintain required certifications, licensure, and continuing education requirements.
Perform other duties and responsibilities as assigned.