Crisis Consultant Intern, 988
About The Position
Are you looking for a career where you can make a difference in the lives of individuals in recovery for mental health and substance use disorders? Do you thrive in a healthy and collaborative work environment where you can grow personally and professionally? Develop a career dedicated to connection, compassion, and community. JOIN OUR TEAM of dedicated professionals in fostering hope and transforming lives. We are seeking team-oriented Crisis Consultant Interns to provide hotline services including mental health support, crisis de-escalation, and give information, resources and referrals to callers. Gain meaningful, hands-on experience supporting individuals and communities in moments of need. We offer flexible work hours with occasional weekend and overnight shifts. This is a great opportunity for students currently enrolled in undergraduate or graduate programs in psychology, social worker, public health, human services or related fields.
Requirements
- Must be 18+ years of age.
- GED or high school diploma required.
- Must have strong interpersonal and communication skills.
- Ability to remain calm in high-stress situations.
- Reliable and organized with attention to detail.
- Basic proficiency in Microsoft Office 365.
Nice To Haves
- Some college is preferred.
- Students currently enrolled in undergraduate or graduate programs in psychology, social worker, public health, human services or related fields.
Responsibilities
- Assist callers in crisis by providing emotional support, crisis de-escalation and safety planning.
- Utilizes active listening techniques to assist callers in de-escalating crises.
- Provides immediate telephone crisis management to callers identified at risk for suicide or other mental health emergency and assists in stabilization of the caller.
- Coordinates with other agencies and law enforcement as needed to assist callers in response to crisis.
- Establish a rapport with callers and assist the caller to handle the presenting concern.
- Maintains current knowledge of community resources to aid callers in providing appropriate linkage to needed services and supports.
- Maintains accurate and timely documentation.
Benefits
- Direct exposure to community-based crisis intervention.
- On-the-job training from experience crisis consultants and managers.
- Training in trauma-informed care, de-escalation and ethical documentation.
- Ongoing coaching and feedback for skill development.
- A deeper understanding of mental health and social services systems.
- A chance to make a tangible difference in people's lives.
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What This Job Offers
Career Level
Intern
Education Level
High school or GED
Number of Employees
11-50 employees
