Crisis Clinician - Per Required Need

Frontier Behavioral Health • Spokane, WA

1d • $26 - $32 • Hybrid

About The Position

Frontier Behavioral Health (FBH) is seeking a Crisis Clinician to join their multidisciplinary team. This role provides telephonic and outreach crisis intervention and evaluation services to individuals and families, aiming to divert them from emergency departments, the criminal justice system, and inpatient psychiatric treatment by maximizing community resources for stabilization. The position serves individuals with potential co-occurring disorders, who may also be homeless. The Crisis Clinician is part of the Mobile Crisis Assessment and Triage (MCAT) team and the Child, Youth, and Family Mobile Crisis (CYFMC) team, with MCAT serving individuals 21+. Responsibilities include rapid response, assessment, crisis intervention, engagement, supportive counseling, information and referral, assistance with Medicaid enrollment, linkage to resources, and coordination with substance use services for ongoing treatment and follow-up. FBH is a non-profit organization with over 100 years of service in Spokane, committed to evidence-based, culturally appropriate, and trauma-informed care.

Requirements

• Bachelor’s degree in behavioral health or related field.
• Must apply for a Counselor Agency Affiliated – Registered credential from the WA State Department of Health within 30 days of hire.
• Must have an unrestricted and valid driver’s license, be able to pass a motor vehicle screening and driving test, have active car insurance, and be willing to use their personal vehicle in the course of work.

Nice To Haves

• Two years of experience working with psychiatrically impaired populations.

Responsibilities

• Provide initial and follow-up phone triage, assessment, and de-escalation services for individuals in emotional or behavioral health crisis, including those referred for Involuntary Treatment Act (ITA) services.
• Provide crisis and hospital diversion services to youth, adults, and families in a behavioral health crisis and facilitate use of/access to crisis hospital diversion resources.
• Provide referral services to individuals requesting assistance or 3rd party referral sources to provide community stabilization and diversion services to the identified individual in crisis, including linkage to a Designated Crisis Responder (DCR).
• Complete risk assessments to determine if the person is at risk for suicide and/or homicide, and staff the results of the assessment with a supervisor or clinician II to ensure the person’s safety and the safety of others.
• Work in collaboration with the Mobile Dispatch Unit to ensure case response meets contract requirements.
• High-risk cases must be brought to a supervisor, in a timely manner, for immediate and appropriate assistance related to response.
• Provide initial and follow-up phone and face to face assessments for individuals who are at risk.
• Create or further develop recovery plans and on-going support to promote stabilization plans with the individual’s support network.
• Refer individuals who are eligible to Trueblood forensic programs, as appropriate.
• In collaboration with clients and their support network, develop stabilization and safety plans that are reviewed with a Clinician II or supervisor.
• Complete comprehensive documentation which supports the safety plan as indicated.
• Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs.
• Follow up on referrals made regarding at-risk/high-risk individuals to ensure stabilization and/or services obtained.
• Maintain working relationships with the courts, attorneys, providers, police and sheriff's deputies, jail staff, clinical and administrative persons at inpatient psychiatric facilities throughout the state, staff of other agencies, advocates and consumer groups and citizens.
• Participate in Peer Review, supervision, in-center educational and administrative meetings as directed.
• Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices.
• Assist non-Medicaid individuals to access Medicaid as appropriate.
• Provide case management and wrap-around services as needed.
• Assist clients in obtaining basic needs such as emergency housing/shelter services, financial assistance, medical services, medications, and other resources that will help them maintain stability in the community.
• Provide coaching, advocacy, information and referral, linkage and coordination with resources, and ongoing support.
• Requires travel to see clients in the community and travel between work sites either via FBH owned Vehicles and/or personal vehicle.
• Other duties as assigned.

Benefits

• 403b retirement plan including standard 3% employer contribution plus an additional 3% employer match.
• Flexible Spending Accounts
• Company paid Life Insurance coverage that starts the first of the month following 6 months from your date of hire.
• No-cost licensure supervision for those pursuing clinical licensure.
• Federal and State Loan Forgiveness Program for qualifying Programs.
• Reimbursement of License/Certification application fee that is required for the position.
• Free Employee Assistance Program
• Staff Discounts at various FBH partners throughout Spokane!

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level