About The Position

The Children, Youth, and Family Mobile Crisis Team is a mobile crisis team that provides crisis services twenty-four seven, three hundred and sixty-five days a year. This is a unique and specialized team that aids children and youth in resolving crisis and providing for the engagement and coordination of community services specializing in engagement and treatment of children and youth. The team will provide rapid response, assessment services, crisis intervention, supportive counseling, linkage to requested/necessary resources and appropriate community-based mental health and SUD treatment. The Crisis Clinician provides telephone and mobile outreach crisis intervention and evaluation services for youth, adults and families in a behavioral health crisis. The Crisis Clinician conducts telephone and face to face assessments with or on behalf of individuals whose health or safety is in danger because of a mental health or substance use condition, collaborates with individuals, family, and community partners to develop and implement "viable less restrictive alternatives to hospitalization" in situations where appropriate or assist with facilitation of inpatient treatment. May be dispatched to crisis interventions in the community with other crisis response services staff including Designated Crisis Responders.

Requirements

  • Bachelor’s degree in behavioral health related field.
  • Must apply for Agency Affiliation within 30 days of hire.
  • Must have reliable transportation, insurance and an active drivers’ license and be willing to use personal vehicle in the course of work.
  • Strong engagement and customer service skills, empathy, ability to remain calm, professional, and clear headed during escalated situations.
  • Knowledge and skills in working with individuals with mental health and/or substance use disorders.
  • Knowledge of or ability to gain knowledge of all WAC and RCW requirements for Crisis and Involuntary Treatment Services.
  • Ability to communicate and engage effectively with individuals of varied backgrounds, trauma experiences, cultures, education level, and socio-economic status.
  • Demonstrate evidence of critical thinking, decision-making ability and problem-solving skills.
  • Ability to work autonomously.
  • Ability to manage 10 to 20 active cases.
  • Daily use of a computer is required.
  • May be required to lift 10 - 20 pounds.

Nice To Haves

  • Two years of experience serving children, youth and families with behavioral health needs.
  • Experience with crisis intervention, diversion, stabilization services and risk assessments.
  • Within a year staff will be proficient in best practice for children, youth, and families.

Responsibilities

  • Provide initial and follow-up phone triage, assessment, and de-escalation services for children, youth and families who are in an emotional or behavioral health crisis, including those referred for Involuntary Treatment Act (ITA) services.
  • Provide referral services to children, youth and family requesting assistance or 3rd party referral sources to provide community stabilization and diversion services to the identified individual in crisis, including linkage to a Designated Crisis Responder (DCR).
  • Complete risk assessments to determine if caller is at risk for suicide and/or homicide, and who may need an immediate response, which may include referrals to Law Enforcement, DCR, and/or Active Rescue to maintain his/her safety or the safety of others.
  • Work in collaboration with the Lead Manager to ensure that case response is met for ITA/CIT WAC and contractional time frames.
  • Ensure that any high-risk cases are brought to the Lead Manager in a timely manner for immediate and appropriate response.
  • Be the liaison between the RCL and DCR in regard to crisis referrals to the child, youth and families crisis mobile outreach team.
  • In collaboration with clients and their support network, develop stabilization and safety plans.
  • Complete comprehensive documentation which supports the safety plan as indicated.
  • Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs.
  • Follow up on referrals made regarding at risk/high risk children, youth, and families to ensure stabilization and/or services obtained.
  • Participate in Peer Review, supervision, in-center educational and administrative meetings as directed.
  • Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices.
  • Other duties as assigned.

Benefits

  • Paid Time Off
  • 9 Paid Federal Holidays
  • Sick Leave
  • Extended Sick Leave
  • Paid Sick and Safe Time
  • Compressed Workweek option
  • Medical
  • Dental
  • Vision
  • 403b plan including standard 3% employer contribution plus an additional 3% employer match
  • Flexible Spending Accounts
  • Company paid Life Insurance coverage that starts the first of the month following 6 months from your date of hire.
  • No-cost licensure supervision for those pursuing clinical licensure.
  • Federal and State Loan Forgiveness Program for qualifying Programs.
  • Reimbursement of License/Certification application fee that is required for the position.
  • Free Employee Assistance Program
  • Staff Discounts at various FBH partners throughout Spokane!
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service