Crisis Clinician - MCAT -Wednesday-Saturday 12PM-10:30PM

Frontier Behavioral Health•Spokane, WA

3d•Hybrid

About The Position

Frontier Behavioral Health (FBH) is seeking a Crisis Clinician to join a multi-disciplinary team providing telephonic and outreach crisis intervention and evaluation services. The primary goals are to divert individuals from emergency departments, the criminal justice system, and inpatient psychiatric treatment by maximizing community resources for stabilization. This role serves individuals with potential co-occurring disorders, who may also be homeless. The Crisis Clinician will provide rapid response, assessment, crisis intervention, engagement, supportive counseling, information and referral, assistance with Medicaid enrollment, linkage to resources, and facilitate access to substance use services for ongoing treatment and follow-up. The shift for this position is Wednesday-Saturday, 12 PM - 10:30 PM, with an added shift differential.

Requirements

Bachelor’s degree in a behavioral health-related field
Must apply for a Counselor Agency Affiliated – Registered credential from the WA State Department of Health within 30 days of hire.
Must have an unrestricted and valid driver’s license
Must be able to pass a motor vehicle screening and driving test
Must have active car insurance
Willing to use personal vehicle in the course of work.
Strong engagement and customer service skills
Empathy
Ability to remain calm, professional, and clear-headed during escalated situations.
Knowledge and skills in working with individuals with mental health and/or substance use disorders.
Knowledge of or ability to gain knowledge of all WAC and RCW requirements for Crisis and Involuntary Treatment Services
Ability to communicate and engage effectively with individuals of varied backgrounds, trauma experiences, cultures, education level, and socio-economic status.
Ability to manage 10 to 20 active cases
Demonstrate evidence of critical thinking, decision-making ability, problem-solving skills and ability to work autonomously.

Nice To Haves

Two years of experience working with psychiatrically impaired populations.

Responsibilities

Provide initial and follow-up phone triage, assessment, and de-escalation services for individuals in emotional or behavioral health crisis, including those referred for Involuntary Treatment Act (ITA) services.
Provide crisis and hospital diversion services to youth, adults, and families in a behavioral health crisis and facilitate use of/access to crisis hospital diversion resources.
Provide referral services to individuals and 3rd party referral sources to offer community stabilization and diversion services, including linkage to a Designated Crisis Responder (DCR).
Complete risk assessments for suicide and/or homicide, and staff results with a supervisor or clinician II to ensure safety.
Collaborate with the Mobile Dispatch Unit to ensure case response meets contract requirements.
Bring high-risk cases to a supervisor in a timely manner for immediate assistance.
Provide initial and follow-up phone and face-to-face assessments for at-risk individuals.
Create or further develop recovery plans and ongoing support to promote stabilization plans with the individual’s support network.
Refer individuals eligible to Trueblood forensic programs, as appropriate.
Develop stabilization and safety plans in collaboration with clients and their support network, reviewed with a Clinician II or supervisor.
Complete comprehensive documentation supporting the safety plan.
Possess in-depth knowledge of community resources and ability to access them to support client needs.
Follow up on referrals made for at-risk/high-risk individuals to ensure stabilization and/or services obtained.
Maintain working relationships with courts, attorneys, providers, law enforcement, jail staff, clinical and administrative staff at inpatient psychiatric facilities, other agency staff, advocates, consumer groups, and citizens.
Participate in Peer Review, supervision, in-center educational and administrative meetings.
Maintain client records and all other required documentation in a timely and confidential manner.
Assist non-Medicaid individuals to access Medicaid as appropriate.
Provide case management and wrap-around services as needed.
Assist clients in obtaining basic needs such as emergency housing/shelter, financial assistance, medical services, medications, and other resources for community stability.
Provide coaching, advocacy, information and referral, linkage and coordination with resources, and ongoing support.
Travel to see clients in the community and between work sites using FBH owned vehicles and/or personal vehicles.
Other duties as assigned.

Benefits

Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!
9 Paid Federal Holidays!
Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
Medical, Dental and Vision
Retirement – 403b plan including standard 3% employer contribution plus an additional 3% employer match.
Flexible Spending Accounts
Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
Signing Bonus!
No-cost licensure supervision for those pursuing clinical licensure.
Federal and State Loan Forgiveness Program for qualifying Programs.
Reimbursement of License/Certification application fee that is required for the position.
Free Employee Assistance Program
Staff Discounts at various FBH partners throughout Spokane!