Crisis Clinician - MCAT - MON-FRI 8AM-4:30PM

Frontier Behavioral Health•Spokane, WA

5d•$26 - $32•Hybrid

About The Position

Frontier Behavioral Health (FBH) is a non-profit organization with over 100 years of experience serving the Spokane community. They offer evidence-based treatment for a wide range of behavioral health issues to adults, youth, and seniors. As a Trauma-Informed Care Organization, FBH believes in client recovery and empowering them to lead fulfilling lives. The Crisis Clinician is part of a multi-disciplinary team providing telephonic and outreach crisis intervention and evaluation services. The primary goal is to divert individuals from emergency departments, the criminal justice system, and inpatient psychiatric treatment by maximizing community resources for stabilization. This role serves individuals aged 21+ who may have co-occurring disorders and/or be experiencing homelessness, as part of the Mobile Crisis Assessment and Triage (MCAT) team. The clinician provides rapid response, assessment, intervention, engagement, supportive counseling, information and referral, assistance with Medicaid enrollment, linkage to resources, and connection to community-based mental health and substance use services.

Requirements

Bachelor’s degree in behavioral health related field
Must apply for a Counselor Agency Affiliated – Registered credential from the WA State Department of Health within 30 days of hire.
Must have an unrestricted and valid driver’s license, be able to pass a motor vehicle screening and driving test, have active car insurance, and be willing to use their personal vehicle in the course of work.
Strong engagement and customer service skills, empathy, ability to remain calm, professional, and clear headed during escalated situations.
Knowledge and skills in working with individuals with mental health and/or substance use disorders.
Knowledge of or ability to gain knowledge of all WAC and RCW requirements for Crisis and Involuntary Treatment Services
Ability to communicate and engage effectively with individuals of varied backgrounds, trauma experiences, cultures, education level, and socio-economic status.
Ability to manage 10 to 20 active cases
Demonstrate evidence of critical thinking, decision-making ability, problem-solving skills and ability to work autonomously.

Nice To Haves

Two years of experience working with psychiatrically impaired populations.

Responsibilities

Provide initial and follow-up phone triage, assessment, and de-escalation services for individuals in emotional or behavioral health crisis, including those referred for Involuntary Treatment Act (ITA) services.
Provide crisis and hospital diversion services to youth, adults, and families in a behavioral health crisis and facilitate use of/access to crisis hospital diversion resources.
Provide referral services to individuals requesting assistance or 3rd party referral sources to provide community stabilization and diversion services to the identified individual in crisis, including linkage to a Designated Crisis Responder (DCR).
Complete risk assessments to determine if the person is at risk for suicide and/or homicide, and staff the results of the assessment with a supervisor or clinician II to ensure the person’s safety and the safety of others.
Work in collaboration with the Mobile Dispatch Unit to ensure case response meets contract requirements.
Bring high-risk cases to a supervisor, in a timely manner, for immediate and appropriate assistance related to response.
Provide initial and follow-up phone and face to face assessments for individuals who are at risk.
Create or further develop recovery plans and on-going support to promote stabilization plans with the individual’s support network.
Refer individuals who are eligible to Trueblood forensic programs, as appropriate.
In collaboration with clients and their support network, develop stabilization and safety plans that are reviewed with a Clinician II or supervisor.
Complete comprehensive documentation which supports the safety plan as indicated.
Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs.
Follow up on referrals made regarding at risk/high risk individuals to ensure stabilization and/or services obtained.
Maintain working relationships with the courts, attorneys, providers, police and sheriff's deputies, jail staff, clinical and administrative persons at inpatient psychiatric facilities throughout the state, staff of other agencies, advocates and consumer groups and citizens.
Participate in Peer Review, supervision, in-center educational and administrative meetings as directed.
Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices.
Assist non-Medicaid individuals to access Medicaid as appropriate.
Provide case management and wrap-around services as needed.
Assist clients in obtaining basic needs such as emergency housing/shelter services, financial assistance, medical services, medications, and other resources that will help them maintain stability in the community.
Provide coaching, advocacy, information and referral, linkage and coordination with resources, and ongoing support.
Requires travel to see clients in the community and travel between work sites either via FBH owned Vehicles and/or personal vehicle.
Other duties as assigned.

Benefits

Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!
9 Paid Federal Holidays!
Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
Medical, Dental and Vision
Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
Flexible Spending Accounts
Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
Signing Bonus!
No-cost licensure supervision for those pursuing clinical licensure.
Federal and State Loan Forgiveness Program for qualifying Programs.
Reimbursement of License/Certification application fee that is required for the position.
Free Employee Assistance Program
Staff Discounts at various FBH partners throughout Spokane!