Crisis Clinical Engagement Specialist (3476)

JOURNEY MENTAL HEALTH CENTER INC • Madison, WI

2d • Onsite

About The Position

The Crisis Clinical Engagement Specialist (CCSI) is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services in conjunction with other staff. This position will assist in day-to-day functioning of all activities related to the Resource Bridge program. Primary duties include initial outreach, engagement activities, case management, assessing needs, coordinating care, safety planning, and completing warm transfers to appropriate providers. The position involves mobility throughout the community. The Crisis Clinical Engagement Specialist reports directly to the assigned supervisor with overall program supervision provided by the Clinical Team Manager with oversight from the Director. Minimum annual service hours are 1352. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Journey Mental Health Center upholds a strong commitment to People, Opportunities, Community, and Access (POCA) that guides our daily operations. We foster a caring community for all individuals to feel a sense of belonging. We prioritize delivering services that are centered around ensuring fairness and inclusivity for all. We are dedicated to demonstrating courage and initiative within our agency and community to actively dismantle structural oppression for all affected communities.

Requirements

• Associates degree, or Bachelor’s degree in a related behavioral health field with 1 year of clinical experience OR 4 years of clinical experience with chronically mentally ill persons
• Experience in a related behavioral health field
• Commitment to working towards culturally sensitive/culturally humble services relevant to each colleague
• Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
• Knowledge of evidence-based practices for treatment of mental health and co-occurring disorders.
• Experience in community-based mental health and substance abuse assessment, case management, treatment planning and crisis resolution.
• Ability to communicate effectively (both orally and in writing).
• Ability to work effectively with an interdisciplinary team with a positive and creative attitude.
• Ability to work independently and remain organized and efficient.
• Superior ethics and interpersonal boundaries as evidenced by past experience in community-based work with related professional references.
• Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e., transporting consumers).

Nice To Haves

• Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian).
• Fluent in American Sign Language.
• Experience with use of evidence-based practices in mental health, and substance abuse.

Responsibilities

• Performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner.
• Provides a range of clinical services in conjunction with program staff including outreach, assessment, treatment planning, referral, and case management in a context that is supportive of the consumer’s culture, values, and perspectives.
• Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner.
• Attends staff meetings, in-services and other program activities as requested.
• Participates in JMHC committees, trainings and activities as directed and/or approved.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees