Crisis Case Manager A

Bay Area Turning Point Inc.•Webster, TX

1d•$45,000

About The Position

Crisis Case Manager A is responsible for providing direct support to victims of domestic and sexual violence. Assist shelter residents with setting and achieving goals that lead to recovery and self-sufficiency, including identifying and connecting clients to victim assistance needs, resources and referrals to include counseling, legal, and medical intervention. HOURS: 40 hours weekly to achieve program objectives, tasks, activities and responsibilities with the flexibility to work non-traditional hours. Work schedule to Include: Sunday - Off/Monday 8:30a - 5:30p/Tuesday - 10a - 7p/Wednesday 8:30a - 5:30p/Thursday 8:30a- 5:30p/Friday – 8:30p-5:30p; Saturday – Off

Requirements

Minimum of 2 years of case management or related experience.
4-year degree in a related field – psychology, sociology, social work, human services; or, 6 years of evidenced successful experience in a related setting
Must pass a criminal background check, motor vehicle report, and reference checks.
Must have a clean driving record/automobile insurance coverage/be insurable/ have at least three years of verifiable driving experience.
Provide proof and maintain personal automobile insurance coverage.
Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.
Computer knowledge of programs including Microsoft Office Suite.
Demonstrate leadership, communication, and problem-solving skills in a manner that encourages and empowers residents to seek remedies for positive changes.
Be knowledgeable of community resources.
Sensitivity regarding the issues of family violence and sexual assault and ability to remain calm in crisis situations
Ability to demonstrate critical thinking skills to assist with in-the-moment issues or crises.
Ability to work in a residential program and understand the dynamics of communal living
Adherence to Bay Area Turning Point’s (BATP) Confidentiality Policy and the Agency’s Mission Statement of Philosophy.

Responsibilities

Ensure each new resident has completed case management within 72 hours of intake and allow availability of a minimum of once weekly thereafter to facilitate goal setting and safety planning
Conduct case management with shelter residents to include goal setting regarding recovery and self-sufficiency needs to include but not limited to physical, mental and emotional wellness and other services as necessary
Provide an initial assessment to all families entering the shelter program for interest and connection to BATP’s Early Childhood Resiliency Program to address counseling and medical intervention needs.
Provide direct referrals for counseling and medical intervention with a concentration for children ages 0-8 to BATP’s Early Childhood Resiliency Program.
Provide victim information to shelter clients, including referrals to the legal assistance/advocacy staff as appropriate
Maintain accurate documentation and records of casework activities
Provide crisis intervention assistance to residents and prospective residents
Collaborate with other public resources to get the best results possible for each family
Assist residents with transportation as needed
Assist with coordinating events, workshops and programs for residents
Assist with providing coverage for the 24-hour shelter facility and crisis hotline.
Serve as an advocate on-call for both Non-Residential and Residential assistance on a rotation schedule.
Attend staff meetings and assigned network meetings monthly.
Other duties as assigned.