Crisis Advocate

YWCA of Greater Harrisburg • Harrisburg, PA

19h • Onsite

About The Position

The YWCA Greater Harrisburg is seeking a full-time professional to join our team as Crisis Advocate, providing critical intervention and support services to individuals impacted by domestic and sexual violence. Crisis Advocates are responsible for delivering immediate support through medical and legal accompaniments, crisis intervention, hotline counseling, emergency shelter support, advocacy, and assistance with emergency protection orders.

Requirements

• Bachelor's degree in human services, criminal justice, or related field; or an Associate's Degree with 2 years of relevant experience.
• Prior experience in providing advocacy, social work, human services, or other supportive services.
• Must have a reliable vehicle for travel within Dauphin and Perry Counties with a valid Driver's License.
• Must possess current FBI, Child Abuse, and State Police Clearances.

Nice To Haves

• A professional, respectful, and inclusive attitude.
• Accountability and strong self-motivation.
• A track record of meeting goals and objectives.
• Calm, adaptable responses in crisis situations.
• Experience in crisis intervention or counseling services.
• Strong organizational, time management, and documentation skills.
• Clear and effective verbal and written communication.
• Knowledge of victim advocacy, trauma, and trauma-informed care.
• Familiarity with community resources, legal systems, and law enforcement.
• Proficiency with computers and ability to learn new case management software.

Responsibilities

• Delivering immediate support through medical and legal accompaniments
• Crisis intervention
• Hotline counseling
• Emergency shelter support
• Advocacy
• Assistance with emergency protection orders
• Compensated on-call responsibilities

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision plans
• Employee Assistance Program (EAP)
• Life Insurance
• Short & Long-Term Disability
• Pension Retirement Plan
• 403(b) Retirement Plan
• Generous Paid Time Off
• 11 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree