Criminal Records Technician

Escambia County Sheriff's Office•Pensacola, FL

1d•Onsite

About The Position

This class performs a variety of non-technical and technical clerical and office duties including preparation of reports, document verification and preparation for storage, customer service/public contact duties and/or skilled duties in the imaging and scanning of documents, processing of reports, and maintenance of data. Employees of the Escambia County Sheriff's Office are expected to be loyal, work in a safe manner, use common sense and complete their work efficiently and correctly.

Requirements

High School Diploma or equivalent (G.E.D.), AND one (1) year of specialized or technical training beyond high school, one (1) year of office/clerical and customer service experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Typing speed of 35 correct words per minute per 5 minutes.
Valid Drivers License
Knowledge of Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes
Knowledge of Business English, spelling, and punctuation
Knowledge of Standard office practices, procedures, and equipment
Knowledge of Customer service principles
Knowledge of Applicable terminology
Skills in Providing customer service
Skills in Using a computer and related software application
Skills in Keyboarding
Skills in Handling multiple tasks simultaneously
Skills in Conducting research
Skills in Preparing standard reports
Skills in Proofreading documents and reports
Skills in Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Responsibilities

Receives, compiles, reviews, and processes a variety of records and reports, which may include: sex offender registrations, juvenile arrests, records requests, offense reports, arrest reports and/or other related information.
Generates reports associated.
Conducts research and/or contacts appropriate individuals or agencies in an effort to obtain critical information, conduct background checks, and/or provide official and certified documents.
Performs searches in the FCIC/NCIC database.
Independently draft, compose, type, and email invoices/cost letters regarding applicable fees.
Estimate and determine the fees associated with the requests according to statute.
Prepares, indexes, scans, and performs quality control checks on document imaging system information.
Conducts research and may receive payment for fees associated with background checks and public record requests.
Issue written receipts for all funds received.
Interpret, analyze and administer Florida State Statutes and Public Record Laws.
Researches cases to analyze and determine the status and/or judicial process to determine what statues are applicable.
Maintains strict confidentiality.
Makes educated decisions pertaining to criminal field.
Acts as a liaison with other agencies.
Performs quality control of images and indexes of scanned documents.
Performs other duties of a similar nature or level.