Criminal Justice Coordinator (Re-Entry Services)

Mecklenburg County•Charlotte, NC

1d•Onsite

About The Position

This position within Re-Entry Services provides case management services for people assigned to specific criminal justice programs. This position, under minimal supervision, is responsible for executing daily activities for an assigned program or special interest group. This position will be located at 715 E 4th St, Charlotte, NC 28202. Criminal Justice Services (CJS) is responsible for promoting improvements in the criminal justice system through interagency cooperation, coordination, and planning. It was formed in 2010 by the Mecklenburg County Manager's Office in response to findings from a Justice & Public Safety Task Force. Mecklenburg County Re-Entry Services facilitates seamless transition of participants back into the community, while promoting employment stability, service engagement and continuing education. Services include comprehensive case management focused on employability and voluntary participation from clients. Along with our partners clients receive assistance for basic needs, treatment services, medication, identification, education, vocational training, work readiness and retention skills training, items needed to begin employment (uniforms, work boots, tools/utensils, etc.), and medical/dental/vision/medication needs, employment, housing, peer support, and more.

Requirements

Minimum four years of criminal justice or related professional experience.
Bachelor’s degree in Psychology, Criminal Justice, or Social Work.
Combination of relevant education and relevant experience accepted.
Knowledge of LOCAL and STATE computer applications: CRM and NC DAC
Familiar with criminal justice terminology
Proficient in various computer applications including Microsoft Office Suite

Nice To Haves

Experience in criminal justice case management
Experience working with justice involved individuals within workforce development
Experience working with justice involved individuals within transitional housing programs
Attention to detail
Ability to convey information effectively
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
Decision Making: Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probably consequences

Responsibilities

Develop relationships with community-based resources
Manage CJS transitional housing program
Assist program manager in assessing basic resources for Re-Entry clients
Monitor individuals’ progress on a regular basis via office visits or phone contact
Work with CJS Case Managers to assist in resolving problems related to housing, mental health, and substance issues
Provide customer service and answer inquiries from the public, user agencies, and criminal justice members
Screen clients for program consideration and provide guidance and decision-making for staff reviewing records and identifying justice involved candidates for program participation
Maintains complete records and ensures that current information on detainees is entered into the records management system
Complete administrative and general office tasks and perform necessary data entry of case events
Conduct communication with participants including maintaining updated lists and contact information and responding to, and directing requests for, information
Compile and maintain statistical reports
Serve as the staff liaison between member committees and the organization