Criminal Information Tech II, DCFS

State of Utah Office of the Governor•Salt Lake City, UT

2d•Hybrid

About The Position

The Division of Child and Family Services (DCFS) is looking for dedicated people to fill two Criminal Information Technician II positions in their State Office. These positions conduct background screenings for kinship placements and for other purposes where an applicant will have direct access to children. This position may be eligible to work a hybrid schedule of both in-office and telework days. A position’s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason. The State of Utah requires all employees to physically work inside the State of Utah Boundaries.

Requirements

Exhibits critical thinking skills; understands research methods, techniques, and/or other sources of information
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Makes decisions or solving problems by using logic
Able to work independently in a telework environment
Skilled at working in a fast-paced environment
Works with people in a manner which shows sensitivity, tact, and professionalism
Maintains confidentiality
Understands principles, practices, and procedures of an office environment
Exhibits active listening and comprehensive skills; communicates effectively verbally and in writing in English
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records
Works efficiently and knowledgeably in Google drive with Google documents / spreadsheets
Organizes information in a clear and concise manner
Able to use automated software applications
Must have a valid driver's license.
Candidates must pass initial certification and maintain certification.

Nice To Haves

Current employees of the State of Utah
Professional work experience conducting criminal background checks

Responsibilities

Enters data into a computer system and retrieves, corrects, or deletes previously entered data.
Checks delegated email address, processes requests and questions accordingly.
Works with caseworkers, kinship workers, and applicants.
Conducts criminal and child abuse background screenings using specified programs, such as UCJIS, SAFE, and Courtlink.
Receives, processes, and responds to information requests from DCFS caseworkers.
Tracks and organizes requests using Google sheets and Google drive.
Prepares for and attends background screening review committee.
Searches and reviews fingerprint files manually.
Prepares and enters applications into the Office of Background Processing DACS system.
Processes out of state child abuse registry checks.
Carries a caseload of background screening requests.
Other duties that relate to screening and finding kinship placements.
Performs required on call work on a rotation basis with the team.
Maintains accurate records and logs.
Ensures that agency and/or state records are properly classified, processed, and controlled.
Writes or drafts correspondence, reports, documents, and/or other written materials.