Criminal Information Systems Technician

Fulton County • Sheriff'S Office/Jail/Courts, GA

1d • Onsite

About The Position

The Fulton County Sheriff's Office is seeking a Criminal Information Systems Technician to perform work relating to the entry and retrieval of information from the Georgia Crime Information Center (GCIC) and the National Crime Information Center (NCIC) systems. This is an unclassified position with an available shift assignment of 11:00 p.m. - 7:30 a.m., but the selected candidate must be flexible to work various shifts as needed, including nights, holidays, and weekends, due to 24/7 operations. The role involves administrative support, data entry and maintenance, data retrieval and analysis, ensuring security and compliance, and collaboration with law enforcement agencies and other stakeholders.

Requirements

• Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, etc.), computer systems, databases, and data entry.
• Ability to accurately input and verify data.
• Strong problem-solving and analytical skills.
• Effective communication skills, both written and verbal.
• Understanding of data security protocols and best practices.
• Basic knowledge of criminal justice principles and procedures.
• Ability to work under pressure and handle sensitive information.
• High school diploma or GED required.
• Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.
• Requires an extensive background check.
• Must agree to and successfully pass a background investigation, drug screening and polygraph to be considered for employment with the Fulton County Sheriff's Office.

Nice To Haves

• Previous experience working in a Records Unit or Booking Unit.
• Experience with specific criminal justice information systems (e.g., GCIC, NCIC, RMS, etc.).
• One year of GCIC experience, preferably in a Records or Booking Unit or directly related experience.
• May be required to pass a typing test as a condition of employment.
• If applicable, must accurately type a minimum of 40 wpm, utilizing a personal computer.

Responsibilities

• Read and understand different criminal charges and documents.
• Perform various administrative duties as needed.
• Accurately input and update criminal justice information into various databases, including arrest records, warrants, and incident reports.
• Retrieve and analyze criminal information to assist in investigations, identify trends, and generate reports.
• Ensure compliance with data privacy and security regulations, including access controls and strict confidentiality protocols.
• Work closely with law enforcement agencies and officers, analysts, and other stakeholders to support their investigative needs.
• Process inmates into the jail booking and fingerprinting inmate, updating inmate records with court dispositions and criminal arrest warrants.
• Schedule and/or prepare the Court calendar for inmates to appear in court.
• Disseminate sensitive GCIC databanks via GCIC/NCIC terminal computer to other law enforcement agencies.
• Communicate via digital mobile devices with emergency dispatcher.
• Register Sex Offenders on the National Offender Registry Systems and enter court ordered temporary and permanent protection orders (TPO) on databanks.
• Respond to GCICI/ NCIC hit request from other agencies.
• Perform GCIC/NClC wanted person's inquiry on offenders admitted to the jail.
• Place detainers/holds on offenders for extradition, immigration and other local law enforcement agencies.
• Process apprehension requests for law enforcement agencies to apprehend offenders within a limited timeframe.
• Process court orders to admit and/or release inmates from the jail.
• Update inmate record upon receipt of case dispositions or court order.
• Enter warrants.
• Maintain inmate data, charge status and/or disposition in odyssey.
• Validate GCIC/NCIC warrant entries.
• Modify and cancel warrants on GCIC/NCIC and in odyssey.
• Log and disseminate GCIC/NCIC sensitive information to authorized personnel and/or other law enforcement agencies.
• Monitor GCIC/NCIC Computer Terminal.
• Prepare Calendars for the next day court transport.
• Clear/remove all invalid warrants entry from the GCIC/NCIC.
• Conduct Criminal History background investigations via GCIC/NCIC computer terminals.
• Perform customer service functions in person, by telephone, by email, or by mail.
• Respond to routine questions and complaints.
• Research problems and initiate problem resolution.
• Refer complex complaints/problems to appropriate personnel.
• Process a variety of documentation associated with department operations within designated timeframe and adherence to established procedures.
• Operate a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, internet, e-mail, or other systems and software.
• Operate general office equipment as necessary to complete essential functions.
• Perform other related duties as required.

Benefits

• Equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED