Crew

PM of Fond Du Lac•Plymouth, WI

13d•Onsite

About The Position

The Crew Member is responsible for the following, but not limited to, duties and responsibilities while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. This role involves working in both front-of-house and back-of-house operations, ensuring customer satisfaction and adherence to operational standards.

Requirements

Effectively read, speak, write and communicate.
Build and maintain positive relationships with supervisors, co-workers and guests.
Be a team player with a great attitude.
Basic math skills required.
Regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms.
Occasionally required to bend and stoop, kneel or crouch.
Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping.
Must be able to lift and/or move up to 30 pounds.
Maintain punctual and regular attendance at work.

Nice To Haves

High school diploma or equivalent preferred but not required.
Food Handlers Card and/or Serve Safe Certified preferred but not required.

Responsibilities

Exhibit readiness to perform role by wearing a clean and wrinkle-free uniform and showing up at the assigned time.
Prioritize and complete tasks that could jeopardize the store's operation.
Adhere to Papa Murphy's store "Performance Standards."
Comply with all sanitation and safety standards.
Greet all guests to create a welcoming environment.
Handle phone and online orders for guest pick-up.
Keep assigned area neat, clean, and well stocked.
Perform all tasks/duties assigned by immediate supervisor.
Work all counter stations or other assigned station.
Assist guests in making menu selection, review specials, handle club cards, and participate in add-on sales.
Wrap pizzas properly, repeat orders to guests, give verbal baking instructions to all guests, thank and invite the guests back.
Present order to guest within the 3-minute door to door service time.
Assist guests if necessary to carry pizzas out to their car or hold the door open.
Follow proper cash, check, credit card and food stamp transactions; ring up order and follow proper cash handling techniques.
Follow proper void/refund procedures.
Process coupons and gift certificates with the assistance of immediate supervisor.
Learn to complete operating and safety knowledge of mixer, sheeter and dicer if needed.
Make all products following the portion charts or job aids within the average time as described in the Papa Murphy's "Performance Standards".
Store and rotate all products before and after prepping to ensure quality.
Mix dough to recipe and dough balls to standard when/if necessary.
Sheet, wrap, date, and store crusts to standard.
Perform the duties of the runner (restock person) or dish person as directed by immediate supervisor.