Crew Supervisor

BDQ • Meridian, ID

21h • Onsite

About The Position

The Crew Supervisor is responsible for effectively managing restaurant operations, including COGS and labor, while ensuring adherence to safe food handling practices and maintaining a positive store environment. This role requires a strong focus on customer service, team training and development, and operational efficiency in a fast-paced setting.

Requirements

• Minimum 1-3 years of high volume restaurant leadership experience.
• High School diploma or equivalent.
• Proven track record of effectively managing COGS and labor.
• Strong knowledge and application of safe food handling practices.
• Must be ServSafe® certifiable.
• Customer focus - strong hospitality and customer service skills.
• Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other.
• Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues.
• Ability to motivate a strong team, and set a positive and upbeat store environment.
• Organization and goal focus - must be highly organized and detail-oriented.
• Technical - proficiency with computers and with Point of Sale systems.
• Flexibility and adaptability - willingness to follow directions and a commitment to meet DQ standards in all you do.
• Integrity - does the right thing even when no one is looking, honest, earns trust of others.

Nice To Haves

• Previous quick service restaurant experience strongly preferred.

Responsibilities

• Effectively manage COGS and labor.
• Ensure adherence to safe food handling practices.
• Train and coach employees on restaurant routines, systems, and customer interaction.
• Resolve employee relations issues.
• Motivate a strong team and set a positive and upbeat store environment.
• Oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
• Actively work to achieve and exceed set goals for the business.
• Maintain flexibility and adaptability, following directions and meeting DQ standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED