Crew Member

Jersey Mike's • Richmond, VA

11d

About The Position

As a team member at Jersey Mike's, you will help deliver outstanding customer service and ensure smooth operations in a fast-paced restaurant. You will assist guests, handle transactions, prepare food, and maintain a clean workspace. No prior experience is required. The role includes paid training at the franchise's Training Facility, with participation in programs typically held Wednesday and Thursday evenings from 5:30 p.m. to 8:30 p.m. The Training Center is in the back of the Jersey Mike's at 11413 Midlothian Turnpike. Applicants must be at least 16 years old due to equipment age restrictions. Slicer operation is restricted to employees who are 18 or older. The posting notes that Jersey Mike's locations are independently owned franchises and that each franchisee sets its own wage and benefit programs and makes hiring decisions.

Requirements

• Must be at least 16 years old due to equipment age restrictions.
• Demonstrate excellent menu and product knowledge.
• Show a desire to improve personal skills.
• Communicate effectively with guests and employees and have an awesome personality.
• Meet schedule requirements and be reliable.
• Be able to stand for long periods on hard surfaces.
• Frequently bend, stoop, and lift.
• Frequently perform repetitive shoulder and elbow motions to operate the slicer if 18 or older.
• Lift 20 pounds frequently and up to 50 pounds occasionally.

Responsibilities

• Greet and assist guests in a friendly manner, providing exceptional customer service.
• Operate the POS system and cash register accurately for transactions.
• Handle food carefully and follow proper food-handling procedures.
• Maintain restaurant cleanliness and sanitation standards.
• Assist with basic food preparation as needed.
• Follow company policies and procedures to support smooth operations.
• Learn and adapt to different roles within the restaurant.
• Participate in both Training Center programs, typically Wednesday and Thursday from 5:30 p.m. to 8:30 p.m.

Benefits

• Compensation of $17–$22 per hour total, including $14 per hour base pay plus tips; base pay depends on position, experience, and qualifications. The posting states a $15 per hour minimum for entry-level applicants with no experience or qualifications.
• Free regular-size sandwich and free drink refills each shift.
• Health, vision, and dental insurance benefit packages available.
• Paid training.
• Closed on Easter, Thanksgiving, and Christmas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed