Crew Member

Quality Brand Group•Lake Havasu, AZ

About The Position

Crew Members at Quality Brand Group LLC, a Dunkin’ franchisee, deliver friendly guest experiences by preparing products to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work with a team to meet guests’ needs and encourage them to return. The role may provide part-time work while pursuing school or another career, or serve as a path toward restaurant management, depending on the team member’s goals and commitment.

Requirements

Basic computer skills; some training is conducted online.
Basic math skills to count money and make change.
Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
Ability to lift 30 to 50 pounds.
Ability to perform motions involving pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.

Responsibilities

Arrive on time and ready to work at the start of scheduled shifts.
Treat team members and guests with respect and dignity.
Follow the store’s communication guidelines.
Respond positively to coaching and feedback and demonstrate a willingness to learn.
Take accountability for assigned shift responsibilities.
Learn and perform multiple tasks.
Prioritize guests and work to ensure they are satisfied with their experience.
Respond to guest needs and resolve problems promptly.
Follow brand and company standards and systems when preparing and serving food and beverages.
Follow safety, food safety, sanitation guidelines, and applicable laws.
Keep the work environment clean and neat, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.