Crew Member - Whataburger

Paradies Lagardère•San Antonio, TX

11d•Onsite

About The Position

Crew Members at Whataburger in the San Antonio International Airport prepare products according to operational and quality standards and serve them enthusiastically in a clean, fast-paced environment. The role helps create and deliver first-class experiences for the traveling public in an airport retail and dining setting. Crew Members warmly greet guests, take drink and food orders, process payments, and provide knowledgeable, enthusiastic guidance about the menu and products. They help maintain a comfortable environment by upholding safety and health standards and follow company cash-handling and loss-prevention procedures.

Requirements

Provide enthusiastic guest service in a clean, fast-paced restaurant environment.
Follow operational and quality standards.
Accurately handle payments and follow cash-handling and loss-prevention procedures.
Demonstrate knowledge of menu items and products, including potential food allergens.

Responsibilities

Prepare products according to operational and quality standards.
Serve products enthusiastically in a clean, fast-paced environment.
Warmly greet and acknowledge guests and take food and drink orders within 30 seconds of their entering the concept.
Accurately total, process, and collect guest payments using the point-of-sale system and comply with company cash-handling and loss-prevention procedures.
Know the restaurant’s menu and products and make recommendations that fit guests’ needs, including answering questions about potential food allergens.
Help create and deliver first-class experiences for the traveling public.
Uphold safety and health standards to maintain a comfortable environment for customers.