Crew Member

Quality Brand Group•Sarasota, FL

About The Position

Crew Members at Quality Brand Group LLC, a Dunkin’ franchisee, deliver friendly guest experiences by preparing products to operational and quality standards and serving them with enthusiasm in a clean, fast-paced environment. They work as part of a team to meet guest needs and encourage repeat visits. The position may suit someone seeking part-time work while attending school or pursuing another career, or someone interested in developing toward restaurant management. The company describes its stores as fun, passionate places to work and emphasizes personal growth, training, and respectful treatment of team members and guests.

Requirements

Basic computer skills; some training is conducted online.
Basic math skills to count money and make change.
Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
Ability to lift 30 to 50 pounds.
Ability to perform motions involving pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.

Responsibilities

Arrive on time and be ready to work at the start of each scheduled shift.
Treat team members and guests with respect and dignity.
Follow the store’s communication guidelines.
Respond positively to coaching and feedback and show a willingness to learn.
Take accountability for assigned shift responsibilities.
Learn and become capable of performing multiple tasks.
Prioritize guests and ensure they are satisfied with their restaurant experience.
Respond to guest needs and resolve problems promptly.
Follow Brand and Quality Brand Group standards and systems to prepare and serve quality food and beverages.
Follow safety, food safety, sanitation, and applicable legal requirements.
Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.