Crew Member

38024 Jersey Mike's Asbury • Dubuque, IA

10d

About The Position

Jersey Mike’s Subs is seeking an energetic, hard-working, and ethical Crew Member to serve customers and help prepare food in a fast-paced, team-oriented restaurant. The role involves greeting customers, taking and entering orders, accepting payments, preparing hot and cold subs to customers’ specifications, and maintaining restaurant cleanliness and food safety. Crew Members are expected to provide friendly, helpful service, work collaboratively with the team, and maintain a neat appearance in the required uniform. The position offers the opportunity to learn the business and contribute to a positive, community-minded workplace focused on customer satisfaction and personal growth.

Requirements

• Be energetic, hard-working, and ethical.
• Ability to understand and adhere to all company policies and procedures.
• Commitment to learning.
• Strong desire to work as a team player.
• Flexibility to work day and night shifts, weekends, and holidays.
• Ability to stand for long hours at a time and work in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.

Responsibilities

• Greet customers, record orders, serve food and beverages, and answer questions about the menu with a positive and helpful attitude.
• Enter orders into a point-of-sale system and accept payments using a credit card reader or cash register; calculate change accurately and quickly as needed.
• Work with the line team to prepare cold and hot subs to customer specifications while following cooking instructions, safety procedures, and sanitary requirements.
• Use kitchen equipment such as knives, grills, and slicers.
• Maintain daily restaurant cleanliness by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate with team members and management to create work schedules, train new employees, and resolve interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly, resolving problems according to Jersey Mike’s standards and policies.
• Maintain a neat and tidy appearance by wearing the required uniform and following the corporate dress code.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed