Crew Member

Dunkin (Quality Brand Group)•Southgate, FL

18d

About The Position

Crew Members deliver friendly guest experiences by preparing products according to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and encourage them to return. The position may be part-time while an employee attends school or pursues another career, or may provide a development pathway to restaurant management, depending on the individual’s goals and commitment. Quality Brand Group LLC is a multi-store Dunkin’ franchisee operating locations in Arizona, Colorado, Florida, Nevada, and Texas, and describes its workplace as a respectful, growth-oriented, team-focused environment.

Requirements

Basic computer skills, as some training is conducted online.
Basic math skills to count money and make change.
Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
Ability to lift 30 to 50 pounds.
Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

Arrive on time and be ready in position at the start of scheduled shifts.
Treat team members and guests with respect and dignity.
Follow the store’s communication guidelines.
Respond positively to coaching and feedback and demonstrate a willingness to learn.
Take accountability for assigned shift responsibilities.
Learn and become capable of performing multiple tasks.
Prioritize guests and ensure they are highly satisfied with their experience.
Respond to guest needs and resolve problems promptly.
Follow brand and Quality Brand Group standards and systems when preparing and serving food and beverages.
Follow safety, food safety, sanitation guidelines, and applicable laws.
Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and thoroughly cleaning guest areas and restrooms as directed.
Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.