Crew Member

Paradies Lagardère•Palm Springs, CA

11d•Onsite

About The Position

Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Requirements

Must have a passion for the guest!
Must say “Yes”, “Please”, and “Thank You”!
Must smile often!
Exceed First Class Service standards and behaviors with every guest, business partner, and peers.
Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
Ability to take direction and collaborate in a team environment.

Responsibilities

Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens.
Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.
Must have a passion for the guest!
Must say “Yes”, “Please”, and “Thank You”!
Must smile often!
Exceed First Class Service standards and behaviors with every guest, business partner, and peers.
Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if necessary, immediately.
Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
Assist with new team member training by positively reinforcing successful performance and helping as needed.
Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
Maintain a clean organized work environment that is free of safety hazards. Duties may include but are not limited to removing trash, sweeping, mopping, and cleaning dishes.
Receive positive Secret Shopper scores.
Be compliant with all local, state, federal laws and regulation including those relating to food safety.
Adhere to Brand standards and systems.
Prepare all products following appropriate recipes and procedures.
Ability to take direction and collaborate in a team environment.
Other duties as assigned.