Crew Member

32002 Jersey Mike's Beaverton•Beaverton, OR

10d

About The Position

The Crew Member is responsible for taking guests’ orders, preparing sandwiches, entering orders, and collecting payment. The role prioritizes guest service, accurate and prompt order fulfillment, and courteous communication. Crew Members use kitchen equipment to slice and cook sandwiches, assemble and deliver orders, respond to guest concerns, communicate feedback to management, explain products and promotions, support new product rollouts, and follow cash control procedures.

Requirements

Must be at least 15 years of age.
Must be friendly and guest-service oriented.
Ability to communicate effectively.
Must maintain neat and clean hygiene.
Must be able to work in a fast-paced environment and have a sense of urgency.
Ability to work as a team player.
Must have the ability and stamina to work a minimum of 10 hours per week.

Responsibilities

Make guests the top priority.
Greet guests enthusiastically with eye contact and a smile.
Listen carefully, take orders accurately, and fill them promptly; smart sell when applicable.
Use kitchen equipment to slice and cook sandwiches.
Enter orders accurately in the POS system.
Collect payment from guests and follow cash control procedures.
Assemble orders and check them for accuracy.
Deliver orders, make eye contact, and repeat the order number and prepared food items.
Thank guests and invite them to return.
Communicate guest feedback to restaurant management.
Educate guests about products offered.
Resolve guest concerns respectfully and with a sense of urgency.
Understand in-store marketing promotions.
Execute new product rollouts, including selling products to guests and preparing them.