Crew Member

29046 Jersey Mike’s Johnson Creek • Johnson Creek, WI

11d

About The Position

Jersey Mike’s Subs is seeking an energetic, hardworking, and ethical Crew Member to serve customers and prepare subs in a fast-paced restaurant environment. The role combines customer service, point-of-sale transactions, food preparation, cleaning, and teamwork. Crew Members are expected to maintain a positive attitude, follow company policies and food-safety procedures, and contribute to a friendly, welcoming experience for customers. The position offers the opportunity to learn the business and grow in a community-focused team environment.

Requirements

• Be energetic, hardworking, and ethical.
• Understand and adhere to company policies and procedures.
• Be committed to learning.
• Have a strong desire to work as a team player.
• Be flexible to work day and night shifts, weekends, and holidays.
• Be able to stand for long periods and work in a fast-paced environment.
• Maintain a positive attitude and commitment to customer satisfaction.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a positive, helpful attitude, including answering menu questions.
• Enter orders into a point-of-sale system and accept cash or credit card payments, accurately calculating change when needed.
• Work with the line team to prepare hot and cold subs to customer specifications while following cooking instructions, safety procedures, and sanitation requirements.
• Use kitchen equipment such as knives, grills, and slicers.
• Maintain restaurant cleanliness by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate with team members and management to create work schedules, train new employees, and resolve interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly, resolving issues according to Jersey Mike’s standards and policies.
• Maintain a neat appearance by wearing the required uniform and following the corporate dress code.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed