Crew Member

Jersey Mike's•Hoffman Estates, IL
•$15 - $16•Onsite

About The Position

The Crew Member plays a key role in delivering outstanding guest service and preparing high-quality food at Jersey Mike’s. The position may work in front-of-house, back-of-house, or both areas depending on business needs. Crew Members serve guests in person and over the phone, prepare food to company standards, and help maintain a clean, safe, and inviting restaurant environment. Duties may vary during shifts based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Reliable, punctual, and team-oriented.
  • Flexible availability, including nights, weekends, and holidays.
  • Ability to stand and walk for extended periods; lift and carry up to 50 pounds; bend, reach, stoop, and kneel frequently; and perform repetitive motions, including hand and wrist movements, with or without reasonable accommodation.
  • Follow safety procedures and use appropriate protective equipment.

Nice To Haves

  • Previous restaurant or customer service experience is preferred, but not required.

Responsibilities

  • Provide friendly, engaging, and efficient service to guests in person and over the phone.
  • Prepare food according to company standards, including slicing meats and cheeses, assembling subs, and preparing fresh ingredients.
  • Maintain food safety, sanitation, and cleanliness standards.
  • Operate kitchen equipment and point-of-sale systems as trained.
  • Maintain a clean, organized, and inviting work environment.
  • Collaborate with team members to ensure efficient operations.
  • Assist with prep work, restocking, and cleaning tasks.
  • Adapt to varying responsibilities during shifts based on business needs.

Benefits

  • Medical, dental, and vision insurance, subject to plan terms and eligibility requirements.
  • 401(k) retirement plan, subject to plan terms and eligibility requirements.
  • Paid time off where applicable under state or local law.
  • Professional Development Program.
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