Crew Member

Dunkin (Quality Brand Group)•Sarasota, FL

About The Position

Crew Members at Quality Brand Group LLC, a multi-store Dunkin’ franchisee, deliver friendly guest experiences by preparing products according to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and encourage them to return. The position may suit someone seeking part-time work while attending school or pursuing another career, or someone interested in developing toward restaurant management. The franchisee describes its stores as friendly, respectful, fun, and focused on personal growth and team development.

Requirements

Basic computer skills; some training is conducted online.
Basic math skills to count money and make change.
Ability to learn to operate standard restaurant equipment.
Ability to lift 30 to 50 pounds.
Ability to perform movements involving pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.
Must meet any applicable minimum age requirements.

Responsibilities

Arrive on time and ready to work at the start of each scheduled shift.
Treat team members and guests with respect and dignity.
Follow the store’s communication guidelines.
Respond positively to coaching and feedback and demonstrate a willingness to learn.
Be accountable for assigned shift responsibilities and learn to perform multiple tasks.
Prioritize guests and work to ensure they are satisfied with their experience.
Respond to guests’ needs and resolve problems promptly.
Follow Brand and Quality Brand Group LLC standards and systems to prepare and serve quality food and beverages as taught in training.
Follow safety, food safety, and sanitation guidelines, including applicable laws.
Keep the work environment clean and neat; stock supplies, remove trash and cardboard, and clean guest areas and restrooms as directed.
Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.