17020 Richmond Hwy. Suite 109 Dunkin' Crew Member

Dunkin•Dumfries, VA

1d•Onsite

About The Position

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean and fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Requirements

Fluent in English
Basic computer skills
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
Work well and interact with others respectfully
Respond positively to coaching and feedback
Communicate with team members
Able to learn and execute multiple tasks
Provide guest service
Understands and exceeds guest expectations, needs and requirements
Develops and maintains guest relationships
Displays a sense of urgency with guests
Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
Resolves guest concerns by following Brand recommended guest recovery process
Sets and maintains high standards for self and others, acts as a role model
Consistently meets or exceeds goals
Contributes to the overall team performance; understands how his/her role relates to others
Identifies and resolves issues and problems
Uses information at hand to make decisions and solve problems; includes others when necessary
Develops and maintains relationships with the team
Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Responsibilities

Deliver great and friendly guest experiences.
Prepare products according to operational and quality standards.
Serve products with enthusiasm in a clean and fast-paced environment.
Work as part of a team to meet guest needs.
Resolve guest issues.
Handle POS transactions and payments with accuracy.
Execute restaurant standards and marketing initiatives.
Follow Brand standards, recipes and systems.
Follow safety, food safety and sanitation guidelines; comply with all applicable laws.
Maintain clean and neat work environment.